< PrevNext > 1. IBM Share 2015 U.S.-Booked Air Volume: $490 millionPrincipal Air Suppliers: American, DeltaPrincipal Hotel Suppliers: Hilton, MarriottPrincipal Car Rental Suppliers: Avis, HertzPrincipal Online Booking Tool: Concur TravelPrincipal Card Supplier: American ExpressPrincipal Expense Supplier: Concur ExpenseConsolidated Global TMC: American Express Global Business TravelBTN estimates IBM’s U.S.-booked air volume decreased by $80 million in 2015. Even so, the technology and consulting heavyweight, with $2 billion in T&E last year, maintained its position as the largest corporate buyer of U.S.-booked air travel.In 2014, IBM decided it would stop operating its Global Expense Reporting Solution as a standalone product in March 2016 and would shift its expense platform to Concur. Also in 2014, it began a six-year contract to use the Orbitz for Business booking tool. The next year, though, Egencia announced it would acquire and sunset Orbitz for Business. Considering those developments, IBM signed a global deal to combine T&E under Concur. IBM’s use of the Orbitz for Business tool will come to a complete stop on Dec. 1, and by year-end, Concur will roll out in 33 countries. The company will launch Concur in the United States in January. It plans to roll out the travel tool to all 99 countries where it has offices and the expense tool to all 112 countries where it does business by January 2018. IBM also will introduce an internal social network, [email protected] Last year, the travel program and the company’s research division began working on an intelligence tool for called IBM Travel Manager to help the travel team manage contracts, and they plans to complete development this year. In 2015 and 2016, the company has conducted internal surveys and interviews, talked with 20 corporate peers and worked with Concur and the IBM global client group to create a policy survey that it will use to benchmark and establish policy parameters. The travel team also plans to work with American Express to improve its strategic approach as it renews its card and travel agreements. IBM’s security, HR and travel procurement teams work with American Express Global Business Travel on duty of care. Travelers also have mobile access to International SOS, iJet or the TMC. The travel team put its mobile strategy on the backburner, though use of mobile devices for booking and itinerary management has increased. IBM, with Concur and Amex GBT, will refocus on this area in the fourth quarter.