Tues, June 30 at 11am ET / 8am PTSponsored in part by: Cvent and The Inception Company
Mon, June 29 at 12pm ET / 9am PTSponsored By: American Express Global Business Travel, Lyft, Southwest Airlines
Thurs, June 25 at 11:00 AM ETSponsored By: RoomIt by CWT
Virtual Event - July 29, 2020
Virtual Event - September 9-10, 2020
Hyatt Regency Boston - October 12-14, 2020
Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of the day and watch as the per-diem calculator automatically adjusts per diems to your program. Drill down into cost breakdowns and export the results.
Airlines repeatedly are failing
to meet their obligations under European Union law to aid passengers affected
by delays and cancellations, the United Kingdom watchdog Air Transport Users
Council said Tuesday.
AUC received nearly 7,500
complaints from travelers between April and June, more than half the number it
received in the entire preceding 12 months. Many of the complaints resulted
from carriers refusing to meet emergency accommodation costs for passengers
stranded during the volcanic ash crisis.
In her introduction to the
council's annual report for the year ending March 31, chairman Tina Tietjen
created a damning indictment of airlines' behavior, accusing them as well of
failing to improve compensation for mishandled baggage. Tietjen also said
carriers have not done enough to improve their terms and conditions in line
with the EU's Air Service Regulation of 2008, intended to provide clarity and
common sense to airline pricing.
"We continue to see
numerous examples of airlines not complying with aspects of Regulation (EC) 261/2004,"
said Tietjen of the EU directive regarding passenger rights. "Likewise,
the Montreal Convention has not as yet brought about the benefits in terms of settlements
of claims for mishandled baggage that we had expected to see. Also, a number of
airlines continue to include what appear to the council to be unfair terms in
their conditions of carriage. Many airlines have not fully complied with the
provisions of the Air Services Regulation."