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Transportation

United Makes Changes to PassPlus Program to Grow Enrollment

By Michael B. Baker / October 20, 2017 / Contact Reporter
Business Travel News on X

United Airlines hopes to increase participation among small and midmarket travel programs in the prepaid program. Among changes that began in September, companies can use PassPlus with a United corporate contract, as opposed to choosing one or the other, Americas VP of sales Jake Cefolia said. With that, companies can use a corporate agreement to cover their general travel population and a PassPlus account for executives and road warriors, he said.

For the PassPlus Exec program, which offers set pricing on refundable fares for both United and joint-venture partners Lufthansa Group and ANA, customers now can use the program for worldwide points of origin rather than just the U.S.

United has set the PassPlus minimum to $10,000 per traveler for a minimum of five travelers.

The carrier will target accounting and professional service firms, as well as consultancies, with the new structure, Cefolia said. "We talked to customers current and past and customers of competitors to come up with the program, which offers a heck of a lot more benefits than any program we had before," he said. "We have a lot of latent demand out there and have the list of customers that have asked us about this in the past, and we're making sure to contact them now."

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