Travelers on Delta now can buy upgrades as separate purchases
after making reservations. Regardless of where they bought their ticket,
travelers can upgrade to Delta Comfort+, First Class or Delta One as an
ancillary purchase through the Delta website or the carrier's reservations
phone line. They also can use different cards; for example, a traveler whose
company policy does not allow upgrades could use a corporate card for the
flight and a personal card for an upgrade.
In addition, Delta is allowing travelers to upgrade
multi-leg journeys by segment. For instance, if a traveler had a short flight
to Atlanta that connected to a longer flight, he or she could opt to upgrade
only the longer leg rather than upgrading the entire journey, as was previously
required.
Delta plans to make the shopping capabilities available
through the Fly Delta app eventually, as well.
The
carrier also introduced seat selection to the upgrade process for SkyMiles
Medallion Members. When an upgrade clears, members can select their seats from
a seat map or decline the upgrade if a desirable seat is not available.