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Marriott Pursuing Higher Corporate Rates For 2013

By Michael B. Baker / July 12, 2012 / Contact Reporter
Business Travel News on X

Marriott International is bullish on corporate rate growth even as the company moderates its performance expectations for hotels outside of North America.

In Marriott's June-quarter earnings conference call, president and CEO Arne Sorenson said the company would be seeking rate increases in the high single-digit percentages in upcoming negotiations, noting that corporate rates remain "meaningfully lower than they were in 2007." While rate discussions have begun only in the "softest, sort of preliminary way," said Sorenson, the company has started informing its corporate customers of the expected dynamics for the negotiations.

"Our special corporate customers by and large know that demand has come back and has come back reasonably strong and, as a consequence, the power in the negotiations has shifted a little bit," Sorenson said. "None of our special corporate customers likes to pay more than they have to pay, so this will be negotiated very carefully."

Sorenson credited strengthening group business and increased corporate travel for driving up rates and occupancy in North America during the quarter, with revenues from each up 8 percent. Rates increased by 4.3 percent compared with the prior quarter—including a 3.9 percent increase in full-service and luxury rates, and a 4.5 percent increase in limited-service rates—and occupancy increased by 1.6 percentage points to 74.4 percent. Several brands had rate gains greater than 5 percent: Ritz-Carlton (6.2 percent), Renaissance (5.8 percent) and TownePlace Suites (5.8 percent).

Weak results from Washington, D.C., stunted results slightly, and although the district has stronger group bookings in the second half of the year, the company is closely monitoring as the General Services Administration considers cuts to its per diem rates for the 2013 fiscal year, Sorenson said.

"Depending on how aggressive they are, they may be pricing at a level where [government travelers] will not be able to stay at full-service hotels, and they certainly will not be able to stay at full-service hotels in city centers," he said. "Quite possibly the government will push too hard and hear from folks that it doesn't work."

Outside of North America, rates in U.S. dollars for the quarter were up 3.9 percent, and occupancy was up 1.9 percentage points to 70.2 percent. Rates increased the most in the Caribbean and Latin America (5.3 percent) and were up more modestly in Europe (2.9 percent) and Asia/Pacific (3 percent). Rates decreased by 4.7 percent in the Middle East and Africa.

Occupancy was up across those four regions, though only by 0.1 percentage points in Europe. Sorenson said that increased travel from the United States, Russia and China kept Europe buoyant amid the continent's economic uncertainties.

For the rest of the year, Marriott projects that revenue per available room growth in North America slightly will outpace growth outside of North America. Demand growth will be slower in the Middle East and Asia in the coming months, especially for luxury hotels, according to Marriott.

Marriott's net income for the quarter was $289 million, up 13 percent from 2011 levels.

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