After a turbulent 2025 that featured buyers and suppliers
alike wrestling with changing macroeconomic conditions and a stream of
disruptive news, the year appears to be ending with at least some upswing in
overall U.S. business travel demand. But the evidence for that isn't
unassailable, and other metrics and analysis suggest that many companies remain
reluctant to commit to significant travel expenditure in a time of continuing
uncertainty.
Much of the evidence for an autumnal increase in business
travel volume comes from U.S. airlines, which since September have suggested that
a bounceback
was afoot. That exuberance continued to carriers' third-quarter earnings
calls. United Airlines executives, for example, said contracted corporate
revenues in September increased
13 percent year over year amid an overall third-quarter acceleration, and Delta
Air Lines CEO Ed Bastian said that after the business travel slowdown of
the spring and summer, "There was some level of pent-up demand to get back
out. … Clearly, for four or five months this spring, we were not seeing any
corporate growth, and then they all got back on the road together at the same
time."
Delta's third-quarter corporate sales increased 8 percent
year over year, according to the company, and third-quarter corporate travel
revenue at Alaska Air Group carriers, including Alaska Airlines and Hawaiian
Airlines, also increased 8 percent, the company said
in a statement. American Airlines said its Q3 managed business revenue was up
6 percent.
There are other signals of a business travel rally, at least
to some extent. The number of trips sold in September by travel agencies with
at least 70 percent self-reported corporate and government business and settled
by the Airlines Reporting Corp. increased
0.44 percent year over year. That may not sound like much to write home
about, and it's an
imperfect metric, but it's nevertheless the first time all year in which
those monthly trips sold increased year over year.
Other metrics and analysis, however, don't necessarily line
up with the notion of a broad-based business travel bounceback, particularly
those related to U.S. hotels. As of mid-October, weekly U.S. hotel occupancy
had declined year over year for 17 straight weeks, according to hotel analytics
firm STR, and October occupancy and revenue per available room was set to
decline from 2024 levels just
as it had in September.
And though the midweek occupancy that is the hallmark of
business travel had at times increased in recent weeks, along with rates, in
cities like San Francisco and Chicago, it was often tied to individual large
events and softened in cities like Miami and New Orleans. Additionally, STR in
recent months reduced its full-year 2025 hotel
performance forecast, as did Lodging
Analytics Research & Consulting.
_________________________________________________________________________
RELATED: STR's
Freitag on Another U.S. Hotel Forecast Downgrade
_________________________________________________________________________
Unlike the airlines' third-quarter experience, Hilton
Worldwide's business transient RevPAR dropped 1 percent year over year, and CEO
Christopher Nassetta went so far as to call corporates "rattled"
by continued economic uncertainty. He expressed optimism for 2026 demand,
though.
Divining the Trends
Business travel analysts weren't necessarily of one mind in
their assessment of demand trends either. Craig Fichtelberg, co-founder and COO
of travel management company AmTrav in an email to BTN said that "we have
seen a slight decline in year-over-year business travel demand, though the
severity of this downturn has been noticeably shrinking as the year has
progressed."
Fichtelberg said economic uncertainty surrounding the global
trade levies initiated by the United States primarily led companies to pull
back on travel, but "businesses have seemingly adjusted to and begun
managing around the uncertainty." That has allowed drivers of increased
travel demand, particularly AI, to come to the fore, "essentially creating
a snowball effect that is increasingly offsetting the earlier negative impacts
of trade-related concerns."
Acquis Consulting Group head of corporate travel consulting
Chloe Carver noted several clients were in the midst of merger and acquisition
activity, a move that "creates opportunities to consolidate spend with
preferred suppliers and leverage their collective buying power in negotiations,"
she said in an email. "From a supplier's perspective, this consolidation
can look like demand volatility."
Partnership Travel Consulting founder and CEO Andrew Menkes
said he did not believe business travel demand to be on an upswing. "I
think it's looking soft for the obvious reasons—geopolitics, tariffs, stuff
still going on in Eastern Europe and Ukraine, and tightening budgets," he
told BTN. "This is the time of year that everybody tightens budgets
anyway."
Menkes suggested the airlines' high spirits about the sector
were a factor of the capacity cuts undertaken after the sluggish first quarter.
"The major airlines got really smart by reducing capacity," he said. "Virtually
every flight is chock-a-block full. One of the reasons they’re enjoying this
positive outlook and increased profitability is they reduced capacity—smaller,
less fuel-efficient planes out, fewer flights. … It’s not necessarily an
increase in demand per se; it’s an increase in yield with limited space."
Assessing Other Metrics
Other metrics often evaluated to project corporate travel
perhaps don't point to strong trends in any particular direction.
- Projected third-quarter U.S. global domestic product
forecasts suggest solid to strong economic growths, with projections at press
time of 2.4 percent year-over-year growth by the Federal Reserve Bank
of New York and 3.9 percent by the Federal Reserve Bank of
Atlanta.
- The availability of current unemployment figures is
affected by the U.S. federal government
shutdown, but the Federal Reserve Bank of Chicago estimated
October's U.S. unemployment rate would be 4.35 percent, a tick higher than the
4.34 percent it estimated for September. The most recent monthly unemployment
rate released by the U.S. Bureau of Labor Statistics was 4.3 percent for
August, suggesting a steady labor market.
- According to preliminary U.S. International Trade
Administration data, the total number international visitors to the U.S. who
entered on business visas or through the Visa Waiver Program, excluding Canada
and Mexico, in August increased 0.1 percent year over year. That's compared to
a 2.9 percent decrease in all international visitors to the U.S. in August,
again excluding those from Canada and Mexico. Travelers entering the U.S. from
Mexico in August on business visas who arrived in manners other than land
decreased 13.8 percent year over year. (September data isn't available due to
the government shutdown.)
- Inbound U.S. travel from Canada remains low, continuing a
trend in which some Canadians have avoided
traveling to their southern neighbor. In September, Canadian residents'
return trips from the United States via air declined more than 27 percent year
over year even as return air trips from other countries increased by nearly 4
percent, according to Statistics Canada, a Canadian federal government agency.
That continues a year-long trend that might not abate anytime soon: a
September survey by The Harris Poll for the Travel Health Insurance
Association of Canada showed only 26 percent of 1,500 surveyed Canadian adults
would consider a trip to the U.S. through March 2026, down from 41 percent one
year prior.