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Lodging

Strong Group Business Trends Improve Marriott's Outlook

By Michael B. Baker / April 19, 2012 / Contact Reporter
Business Travel News on X

Marriott International boosted its revenue outlook for the year, based largely on improving corporate transient and group demand that it projects will continue throughout the year.

As of the end of the first quarter, group room revenue on the books for the rest of the year at Marriott Hotels & Resorts properties in North America is up 11 percent year over year, president and CEO Arne Sorenson said during a Thursday conference call. By comparison, such revenue was up 2 percent year over year in the first quarter of 2011.

CFO Carl Berquist noted that group bookings both for business during the quarter and throughout 2012 were higher than expected. Attendance at booked meetings also was above projected levels, he said, while cancellations were below expectations. As such, Sorenson acknowledged that a few meeting planners have complained of limited availability for larger events.

"We think higher attendance might be a trend, as well as [fewer] cancellations," Berquist said. "As the economy improves throughout the year, you'd expect to see them perform the same way."

Much of the group growth happened at Marriott’s smaller properties, Sorenson said. Booked group revenue at hotels with 300 to 700 rooms rose about 17 percent year over year, while such revenue at the largest hotels increased by high-single-digit percentages.

Revenue from negotiated corporate business at Marriott properties in North America increased by 9 percent year over year during the quarter. About half of that was the result of higher negotiated rates, Berquist said.

Because of these growth trends—and a limited increase in supply—Marriott now projects its 2012 revenue per available room to increase between 6 percent and 8 percent, both within North America and globally.

Marriott also reported strong trends for 2013 bookings, although the November presidential election could impact government travel, which already "is not the strongest part of our economy today," according to Sorenson. "One of the biggest threats is a substantial reduction in the size of government, which would have an impact on government business."

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