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Lodging

Starwood Launches Amenities Program For Indian Travelers

By Michael B. Baker / August 07, 2013 / Contact Reporter
Business Travel News on X

Starwood Hotels & Resorts Worldwide in select properties is introducing amenities tailored to guests from India, the company announced on Tuesday. Similar to a program for Chinese travelers launched in 2011, the hotels will provide such in-room amenities as tea kettles, masala tea and Indian breakfast items.

The first participating properties include the Sheraton Centre Toronto, the W Barcelona, the Sheraton Macau Hotel Cotai Central, the St. Regis Florence and Le Meridien Ile Maurice in Mauritius. Starwood vice president of global corporate sales Alice Caravello-Harrington told BTN that the program would "expand quite aggressively" in the coming years.

"India travelers are on pace to do 30 times the amount they're currently traveling in outbound travel by 2020," Caravello-Harrington said. "We want to make sure when they're on the road, they're comfortable in our hotels and see things they want to see on the menu to personalize the experience."

Starwood in the next few years also plans to expand its program to target outbound travelers from other rapidly developing regions.

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