Business Travel News
Business Travel News
  • SECTIONSOpen Menu
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
  • VOICESOpen Menu
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
  • RESEARCHOpen Menu
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
  • WEBINARS & FORUMSOpen Menu
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
  • RESOURCESOpen Menu
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
Business Travel News
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
  • SECTIONS
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
    Managed Travel GuidesNEW! BTN ElevateNEW! BTN IntelligenceNEW! BTN Next
    Subscribe to NewslettersBTN DailyBTN EuropeBTN Elevate for SMEsBTN SustainabilityBTN Next for Tech & DistributionBTN IntelligenceBTN Weekend
  • VOICES
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
    In Crisis, Travel Programs Are as Strong as the Weakest LinkIn Crisis, Travel Programs Are as Strong as the Weakest Link
    ATPCO's New CEO Outlines Niche in AI Powered EcosystemsATPCO's New CEO Outlines Niche in AI Powered Ecosystems
    3Sixty Eyes Corporate Travel Market as Project Work Drives Extended-Stay Demand3Sixty Eyes Corporate Travel Market as Project Work Drives Ext.-Stay Demand
  • RESEARCH
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
    Annual Supplier Ratings• Car Rental Survey & Report• Hotel Survey & Report• Airline Survey & Report
    Special Reports• BTN Intelligence's 2026 SME Report• BTN Intelligence's 2026 AI Report• Travel Risk Outlook 2026• BTN Intelligence's 2025 Traveler Purpose & Productivity Report• BTN Intelligence's 2025 Business Travel Sustainability Report• BTN Intelligence's 2025 State of the Industry Report• Ecosystem Play: 2024 Tech Report• NDC Ecosystem Update 2024• Meetings Strategy Report
  • WEBINARS & FORUMS
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
    Scaling Rides and Meals Without Losing Control

    Tues., June 23 at  10am PDT / 1pm EDT

    Sponsored by: Uber for Business

    30 Minutes with Accor’s Julien Houdebine: Rate Confidence, Innovation and the Future of Corporate Pricing

    Mon., June 22 at   7am PDT / 10am EDT / 3pm BST / 4pm CEST

    Sponsored by: Accor

    From Data to Identity: Designing the Next Era of Intelligent Corporate Travel

    Thurs., June 18 at  11am EDT / 8am PDT / 4pm BST / 5pm CEST 

    Sponsored by: Emburse

  • EVENTS
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
    15th Annual Business Travel Summit

    Pebble Beach, CA - June 16-19, 2026

    Business Travel Show Europe

    24 - 25 June 2026, ExCeL London 

    42nd Annual Travel Manager of the Year Awards & Reception

    InterContinental Chicago - August 5, 2026

    11th Annual Entertainment Sports & Media Travel Summit Los Angeles

    Regent Santa Monica Beach - October 1, 2026

  • RESOURCES
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
    BTN's Business Travel Management Tool Box

    The BTN Group has a variety of resources for corporate travel managers to build and refine their program strategies. Not sure where to begin? Check out this starter pack.

    BTN CTI Calculator - New Q1 2026 Data Added

    Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of the day and watch as the per-diem calculator automatically adjusts per diems to your program. Drill down into cost breakdowns and export the results.

  • Business Travel News Supplier DirectorySUPPLIER DIRECTORY

Global

U.S. Carriers Deepen Asia Service Suspensions, Waive More Change Fees

By Michael B. Baker / March 04, 2020 / Contact Reporter
Business Travel News on X

Delta Air Lines and American Airlines each have further cut service to Asia, and United Airlines has begun waiving change fees against weaker demand related to the COVID-19 outbreak.

On Wednesday, Delta announced cutbacks on service to Japan through April 30, including suspension of its seasonal service between Seattle and Osaka. Routes that will be trimmed back from daily service include flights between Tokyo and each Portland, Atlanta and Minneapolis as well as daily service between Nagoya and both Detroit and Honolulu. Daily service will remain between Tokyo and each Detroit, Los Angeles and Honolulu. Delta also is continuing its shifting of flights from Narita to Haneda later this month as planned, according to the carrier.

American Airlines, meanwhile, as of Wednesday has suspended service between Dallas-Fort Worth and Seoul, with plans to resume on April 25.

(Update, March 4): United on Wednesday said that it would reduce its international schedule in April by 20 percent and its schedule across the United States and Canada by 10 percent, with details of those schedule reductions to go public on Saturday. The international service reductions include the already-announced suspended service to Shanghai, Beijing, Chengdu and Hong Kong.

"All of our schedule reductions are, importantly, being implemented in a way that minimizes the impact on our employees and our operations," CEO Oscar Munoz and president Scott Kirby said in a letter to employees. "For example, we're reducing the number of frequencies per week, finding routes with alternative travel options via other United hubs and delaying start dates for seasonal travel to certain destinations, without closing any domestic stations."

The carrier also has begun planning for cuts to domestic service in May, according to the letter.

Airlines also are continuing to relax change fees to assuage booking fears. United on Tuesday said it now is waiving change fees for any booking, domestic or international, made through March 31, regardless of fare type. American earlier this week announced a change fee waiver for flights booked through March 16, and Delta is waiving its change fee for all international flights booked through the end of this month.

(Update, March 5): American Airlines has extended its change fee waiver for all tickets purchased through March 31.

European airlines are expanding change fee waivers as well. Virgin Atlantic on Wednesday announced it was waiving change fees for tickets issued in March for travel through Sept. 30, and partner Air France-KLM expanded its waivers for tickets booked through the end of the month to cover its entire network. British Airways is waiving change fees on bookings through March 16.

Assessing the Broader Impact

The potential effect of the virus on the aviation industry remains hard to quantify. Reuters on Wednesday reported that Lufthansa, for example, is grounding 150 aircraft and is bracing for even worse demand effects, though it also said demand could stabilize after a few weeks. The carrier said that it could cut short- and medium-haul flights by up to 25 percent over the coming weeks due to "the accelerated spread of the coronavirus … in Europe."

In a research note from this week's International Society of Transport Aircraft Trading Conference, Cowen analyst Helane Becker noted a "somber" mood.

"Airlines are preparing capacity cuts and working to adjust costs to address the decline in revenues that will come from a drop in corporate travel," according to Becker, who also noted that corporate travel comprises between 15 percent and 20 percent of total airline revenues.

In the U.S., some of those capacity cuts have been redeployed on domestic routes, particularly as carriers remain unable to use Boeing 737 Max aircraft in their fleet, according to OAG aviation analyst John Grant. Data from the last month shows U.S. carriers have been increasing widebody aircraft services out of their hubs, he said.

"Such short-term fleet changes create great opportunities for the regular domestic road warrior faced with a deeper seat, more legroom and more space in which to catch up on business or catch up on some well-deserved sleep," Grant said in an OAG blog post. "However, enjoy the experience, because … hopefully sooner than later, those planes are heading back to Asia."

As China reports a slowdown in the spread of the virus, about 18,200 flights—a total of 2.9 million scheduled seats—have come back onboard in China's domestic aviation market, Grant said in a separate analysis piece. Globally, however, Becker said the airline industry's recovery will likely be slow.

"We expect that travel to Asia will take longer to recover than travel elsewhere in the world, but travel to Europe might not recover until after the peak summer months, depending on the duration of the virus in the U.S.," she said.

More Global
Related
SAS Agrees to Garuda, Aerolíneas Argentinas Codeshares

Scandinavian Airline Systems has agreed to two codeshare deals this week, partnering with Garuda...

First U.S. Customs Preclearance Facility for Rail Opens in Vancouver

Customers traveling from Vancouver, B.C., on Amtrak's Cascades service now can complete U.S. customs...

Philippine Airlines to Join Oneworld

Philippine Airlines has accepted an invitation to become a member of the Oneworld airline alliance,...

Sponsored Content

VIEW ALL
Condor: 70 Years of Leading with Passion in the Skies
Condor: 70 Years of Leading with Passion in the SkiesBy Condor Airlines
BCD's More Open Approach to Corporate Travel
BCD's More Open Approach to Corporate TravelBy BCD Travel
Escape the noise: Practical tips for AI pilots in travel programs
Escape the noise: Practical tips for AI pilots in travel programsBy FCM

More Global

SAS Agrees to Garuda, Aerolíneas Argentinas Codeshares
First U.S. Customs Preclearance Facility for Rail Opens in Vancouver
Philippine Airlines to Join Oneworld
Air Canada, Abra Group Announce JV Plans

VIEW ALL
Subscribe to Free

BTN Newsletters

pixel2

Click Here for our Terms and Conditions and Privacy Policy.

  • Most Read
  • Most Shared
  1. DHS Customs Proposal Threatens Int'l Travel Calamity
  2. Event Production Specialist Encore Files for IPO Amid Financial Losses
  3. Juniper Group Acquires Deem from Travelport
  4. Embattled CTM Finagles Financial Footing as Investigations Continue
  5. Navan Integrates AI Agents into Gemini Enterprise
  1. DOT: April U.S. Carrier Cancellation Rate Mixed
  2. CTI Spotlight: Paris
  3. Lyft, Bill Partner for Business Travel Rewards
  4. SAS Agrees to Garuda, Aerolíneas Argentinas Codeshares
  5. Travelport Launches API for Travel Selling Infrastructure
Business Travel NewsBusiness Travel News
  • About Us
  • Contact Us
  • Advertise
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
BUSINESS TRAVEL NEWS
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About Us
  • Contact Us
  • Media Kit
  • Subscribe to Newsletters
  • Advertise
  • Editorial Guidelines
  • BTN Europe
  • Purchase Reprints
  • Privacy Policy
  • Terms & Conditions
  • Do Not Sell or Share My Data
Northstar Travel Group
  • Retail Travel
  • Travel Weekly
  • Travel Weekly Asia
  • TravelAge West
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec

  • Hotel Investment
  • Burba Hotel Network

  • Travel Technology
  • Inntopia
  • Phocuswire
  • Phocuswright
  • Web In Travel
  • Meetings & Incentives
  • Northstar Meetings Group
  • Meetings & Conventions
  • Meetings & Conventions China
  • Meetings & Conventions Asia
  • Meeting News
  • Successful Meetings
  • Incentive
  • SportsTravel

  • Data Products
  • Agent Studio
  • AXUS Travel App
  • Intelliguide
  • travel42
BTNGroup
Business Travel NewsBusiness Travel News EuropeTravel ProcurementThe BeatBusiness Travel Show
Northstar Travel Group
Copyright ©2026 Northstar Travel Media LLC. All Rights Reserved. 301 Rte. 17N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000
RRManagement rrtestprocurement