< PrevNext > 23. Roche Basel, Switzerland Share 2016 U.S.-Booked Air Volume: $149.2 million2016 Global Air Volume: $298 million2016 U.S. T&E: $257 million2016 Global T&E: $489 million Principal Air Suppliers: United, Lufthansa, Swiss International Airlines, British AirwaysPrincipal Hotel Suppliers: Marriott, Hilton, StarwoodPrincipal Car Rental Suppliers: Avis, NationalPrincipal Online Booking Tool: GetTherePrincipal Card Supplier: CitiPrincipal U.S. Expense Supplier: ConcurConsolidated U.S. TMC: BCD TravelIn 2016, Roche implemented a traveler-engagement plan and moved toward a corporate card mandate in the U.S. The pharmaceutical, medical and healthcare company initiated an RFP for data consolidation and analytics. It will roll that out this year. U.S.-booked air volume declined 1 percent in 2016, but the company expects to return to its 2015 level in 2017. Global air volume declined 3 percent in 2016.In the U.S., the company has consolidated with travel management company BCD Travel, which handled 95 percent of Roche's U.S.-booked air spend in 2016. Roche's primary TMC outside the U.S. is HRG. Roche uses Concur and another internal SAP expense solutions for expense reporting globally. Last year, it achieved a 71 percent online booking rate using Sabre's GetThere in the U.S., an increase of 5 percent over 2015. Roche also uses GetThere in Latin America and Singapore. Globally, travelers use multiple booking systems. The company uses a central bill, central pay system.Roche plans to start consolidating global systems and suppliers this year. It plans to update the duty of care section of its travel policy, address shared travel services and add Wi-Fi reimbursement language.