2016 U.S.-Booked Air Volume: $480.5 million
2016 Global Air Volume: $498.7 million
2016 U.S. T&E: $1.4 billion
2016 Global T&E: $1.6 billion
Principal Air Suppliers: American, Delta, United
Principal Hotel Suppliers: Hilton, Hyatt, Marriott
Principal Car Rental Suppliers: Avis, Budget
Principal Online Booking Tool: GetThere
Principal Card Supplier: American Express
Consolidated U.S. TMC: BCD Travel
The Deloitte U.S. Firms increased U.S.-booked air volume by more than $5 million in 2016, which is significantly less than the growth the professional services firm projected last year. In 2017, Deloitte projects to increase its U.S.-booked air volume approximately $25 million.
During 2016, the Deloitte U.S. Firms achieved significant savings for air, lodging and ground activities through effective sourcing and demand management activities. It reached its highest-ever levels of online adoption and increased downloads of its booking app. The travel program also
incorporated new managed categories for transportation network providers and trusted traveler programs.
The firm maintained its travel policy during 2016 and expects to do the same this year, though the travel policy varies by region. The Deloitte U.S. Firms continue to use BCD travel as the consolidated U.S. agency.
This year, the organization is looking to leverage its global volume, agreements and processes to improve its travel program. It aims to further increase online and app adoption. It also is working to implement an automated pre-trip rate and fare-optimization process, as well as to deploy
tools for data analysis and visualization.
Sabre GetThere serves as the Deloitte U.S. Firms' online booking tool. Sixty-eight percent of U.S. air bookings went through the tool in 2016, and 80 percent of those required no agent assistance. The organization uses American Express as its corporate card supplier on an individual bill,
central pay model. It uses its own internal expense reporting system customized through SAP.