Company Type: TMC
Regions Served: North America and Europe
Target Market Segment: Unmanaged travelers, SMEs, large national companies, multinational companies
Select Corporate Users: Airbus, Breitling, Fabletics, Lush and On Running
Users/Seats: Over 12,000 customers
Annual Bookings: $4 billion
Annual Transaction Volume: Not disclosed
Set Up / Implementation Fees: No fee for starter plan
Ongoing Fixed Charges: A monthly subscription, starting at $6 per month for Premium, per active user; $8 per month for Pro, per active user
Transaction Charges: Three percent per booking for Premium and Pro users
Update Frequency: Continuous product updates, with client notifications sent monthly
EXECUTIVE TEAM
- Avi Meir, co-founder and CEO
- Jean-Cristophe Taunay-Bucalo, Chief Operations Officer
- Nikita Miller, President of Product and Technology
- Roy Hefer, Chief Financial Officer
- Felicia Williams, Chief People Office
- Andrew Cooke, Chief Legal Officer
- Ante Guzman, Chief Information and Security Officer
WHAT THE COMPANY SAYS
Perk, which last year rebranded from TravelPerk, states it is an AI-native platform that unites travel and spend management. The firm, has dual headquarters in Boston and London and a hub in Barcelona, where it was founded. It maintains 12 other international offices.
The company has chosen to tackle what it calls “shadow work”—the hidden, manual tasks that drain productivity and morale. This includes booking corporate trips and filing expenses, as well as filling out invoices and booking events.
Perk says that it makes these tasks disappear, so travelers, approvers, finance teams and travel managers can focus on real work with real impact. It states, through its research, that shadow work amounts to seven hours of lost productivity per employee each week, representing a $1.7 trillion problem.
The company claims that 96 percent of travel bookings made on their platform now require no human interaction, while 90 percent of their expense reports are fully automated. Perk’s software also runs more than 200,000 AI-driven checks weekly across customer spend.
The company continues to expand its coverage of the business travel industry, in January 2026 the firm built Perk Events, an automated event planning tool. It has also added 13 new languages and direct employee reimbursement in five new markets.
The firm says feedback is crucial and customer input shapes priorities through Perk’s Customer Advisory Board which was launched last year.
Perk launched its spend management platform in the U.S. in September, following what the company termed a successful launch of the platform in Europe.
Content Strategy
The company has more than 36,000 directly negotiated hotel rates, rail, and global car hire agreements in place. Perk also has more than 10 years’ of real-world trip data, receipts, invoices and payments to power its intelligence. This allows the platform to continuously learn from anonymized information and automate work faster and more accurately.
Air & NDC: Perk has NDC connectivity with 25 airlines. This enables greater rate parity between what is seen on their platform and what is posted on an airline's site. It utilizes both NDC direct connects and GDS-enabled NDC.
Hotel: Perk usesfull GDS content including the likes of Amadeus, direct connects, hotel aggregators and OTAs such as Booking.com and Expedia. Clients also book through Airbnb. It continues to broaden its hotel partnerships, teaming up with Katanox, a lodging distribution and payments platform in September.
Car: Worldwide agreements with major car rental providers, including Avis, Enterprise, Europcar, Hertz, National and Sixt, with the aim of guaranteeing competitive rates.
Rail: Recent additions include multi-carrier rail bookings, as well as UK train seat selection. Perk works with Amtrak, Eurostar Deutsche Bahn, SNCF, Thalys, SBB, SJ, National Rial in the UK, NS International, Italo, Trenitalia and Renfe, among others.
Technology Innovation & Roadmap
The firm has a unified structure with one platform for all booking types, this includes one policy layer, one data layer, and one AI, which means there are no API connections to maintain between separate products.
Perk also states that “thanks to years of product and AI investment, we now have one data layer across travel, spend, and events that understands customer policies, people, and patterns. The result is an intelligent AI-native platform that's proactive, personalized, and effortless.” Basically there are no disparate data pools that can’t talk to one another and be referenced.
Perk launched their MCP connector in September 2026, The Model Context Protocol server, enables travel tasks to now be conducted through AI assistants such as Chat GPT, Claude and Slack.
The company said it is “exploring what is it to have an actual agentic experience,” contemplating agentic flow across the entire experience, with the idea that customers also want to bring their agents to the platform.
Earlier this year Perk secured a $300 million private credit facility to expand its platform, after showing revenue growth of 48 percent in 2025. The company is privately held and backed by venture capital and private equity investors.
Perk says “that its roadmap is shaped by one goal: removing shadow work, the work behind the work, from every step of travel and spend management.”
Personalization & Policy Features
Perk’s personalization engine learns from travelers’ past activity and profiles—including seat preferences, loyalty status and visa requirements—to tailor trip options, itineraries and recommendations without requiring users to re-enter information. That intelligence follows travelers across desktop, mobile and AI assistants, where they can book, change or cancel trips. Recommendations are shaped by company policy as well as personal preferences: The booking flow identifies compliant options, incorporates negotiated rates and guides travelers using guardrails or policies interpreted from uploaded PDFs. Companies can still differentiate rules by traveler group and configure budgets or booking parameters. In-policy trips can be approved automatically, while exceptions are routed with context and price comparisons to support faster decisions.
WHAT CONSULTANTS SAY
Like many of the newer generation of OBTs, this does: “seem more user-friendly and more easily able to adapt to new content streams,” stated one consultant.
Another highlighted that: “Clearly they are moving towards becoming a one-stop-shop for travel and expense. While they still support expense tools like Ramp and Emburse, this could change in the future as the double down on their own products.”
There have been concerns that there is limited ability to fully customize profiles on the Perk platform, with little flexibility in terms of its configurability, with another consultant stating: “This works for smaller businesses where they want a plug and play solution, which they can use off the shelf. But for larger companies, this is often a drawback. It seems their ideal target is a global company with around 500 to 2,500 employees.”
Similar to Navan, one consultant was concerned about lock-in to an online booking tool that is hard to withdraw from if a buyer experiences issues: “You are tied in to the whole, end-to-end OBT, expense, TMC model. This means that if you are unhappy with one element, or if you are the type of business which is required to review or RFP providers every few years, you have to start again with the whole process,” explains one person.
WHAT BUYERS SAY
Agility and responsiveness are strong within the Perk platform. As one buyer states, Perk’s platform is “easy to adopt with great content and design.”
Another buyer stated that: “we’ve seen meaningful progress in enterprise controls and NDC content. Our remaining questions are around the edges of a complex travel program, including some duty-of-care functionality, depth of bespoke requirements and how high-touch account management would operate at scale.”