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US Airways Files Antitrust Suit Against Sabre

By Jay Boehmer / April 21, 2011 / Contact Reporter
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US Airways on Thursday filed a federal antitrust lawsuit in New York against Sabre that seeks "to halt anticompetitive and anticonsumer practices, as well as recover monetary damages," the carrier announced. US Airways does not expect the litigation to immediately impact the display or availability of its fares through Sabre channels.

US Airways revealed its suit in a sharply worded press release, in which it alleges that Sabre "has engaged in a pattern of exclusionary conduct to shut out competition, protect its monopoly pricing power, and maintain its technologically obsolete business model."

US Airways claimed that more than 35 percent of its revenue is booked through Sabre-connected channels, without which it "would not be able to survive."

Sabre in a statement noted it is "reviewing the details of their legal claims" and "will have further comment when appropriate."

US Airways and Sabre this year agreed to a new content deal, and the announcement itself was a source of US Airways discontent. The extent of US Airways' disputes with Sabre is further detailed in Thursday's announcement.

Citing various "anticompetitive requirements placed on US Airways and other airlines in order to sell their tickets," the carrier alleged Sabre has "hurt consumers through higher prices, reduced innovation and fewer choices."

US Airways claimed the GDS "imposes significant economic penalties on travel agents relating to bookings not made using Sabre" and "has been aggressive in suppressing the ability of travel agents to book tickets directly with airlines" through direct connect technologies. US Airways also claimed Sabre's incentive structure for agencies "lessens competition" and "increases barriers for competition by providing a portion of the fees it receives from airlines to travel agents."

"In order to receive the highest financial incentive, Sabre effectively forces Sabre travel agents to work with Sabre, which prevents the travel agents from working more closely and collaboratively with other distribution alternatives," US Airways claimed in the press release. "Sabre has further engrained itself in other aspects of travel agencies, such as fulfillment and billing functions, which creates further barriers for the growth of better, more cost-effective distribution alternatives."

US Airways claimed that during negotiations with Sabre, the carrier "sought a new contract without exclusionary restrictions that protect Sabre from competition," according to US Airways. "However, Sabre threatened to shut off access to US Airways if the new agreement did not include these anticompetitive restrictions. According to the complaint, US Airways was forced to acquiesce to Sabre's 'my way or the highway' demands as a part of any new deal."

"The airline industry and other technology services providers have become more efficient, yet Sabre's conduct has enabled it to charge inflated prices with outdated technology that was developed before the Internet existed," according to statement attributed to US Airways President Scott Kirby. "Lower-cost, more technologically-advanced alternatives and innovative fare products are being shut out by Sabre's actions."

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