Business Travel News
Business Travel News
  • SECTIONSOpen Menu
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
  • VOICESOpen Menu
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
  • RESEARCHOpen Menu
    • 2026 Guide to Booking Tools
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
  • WEBINARS & FORUMSOpen Menu
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
  • RESOURCESOpen Menu
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
Business Travel News
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
  • SECTIONS
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • VIEW ALL
    Managed Travel GuidesNEW! BTN ElevateNEW! BTN IntelligenceNEW! BTN Next
    Subscribe to NewslettersBTN DailyBTN EuropeBTN Elevate for SMEsBTN SustainabilityBTN Next for Tech & DistributionBTN IntelligenceBTN Weekend
  • VOICES
    • Expert Q&A
    • 5Qs
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2025
    HRS: AI Could Cut Corporate Travel Task Costs by 75 PercentHRS: AI Could Cut Corporate Travel Task Costs by 75 Percent
    Accor Looks to Bridge Sales-Revenue Divide to Align Corp. PricingAccor Looks to Bridge Sales-Revenue Divide to Align Corp. Pricing
    'Presence Premium' Amps Event Value'Presence Premium' Amps Event Value
  • RESEARCH
    • 2026 Guide to Booking Tools
    • Participate in BTN Surveys
    • Corporate Travel 100
    • Corporate Travel Index
    • Salary Survey
    • Small & Midsize Enterprise
    • Strategic Meetings Report
    • VIEW ALL
    Annual Supplier Ratings• Car Rental Survey & Report• Hotel Survey & Report• Airline Survey & Report
    Special Reports• Meetings Tech Goes AI• Travel Payment Innovation 2026• BTN Intelligence's 2026 SME Report• BTN Intelligence's 2026 AI Report• Travel Risk Outlook 2026
  • WEBINARS & FORUMS
    • All BTN News Desks
    • BTN Communities
    • VIEW ALL WEBINARS
    How Complete by SAP Concur and Amex GBT Turns Travel Data into Smarter Decisions

    Thurs., Dec. 10 at 10am PT / 1pm ET

    SAP Concur / American Express Global Business Travel

    Duty of Care Under Pressure: What 2026 Exposed About Corporate Travel Risk Management

    Wed., Nov. 18 at 9am PT / 12pm ET

    Sponsored by: ALTOUR

    Beyond the Budget: What Travel Spend Reveals About Business Growth

    Thurs., Nov. 12 at 8am PT / 11am ET

    Sponsored by: Emburse

  • EVENTS
    • Webinars
    • Business Travel Show
    • Business Travel Trends Forecasts
    • Business Travel Tech Talk
    • Business Travel ESG Summit
    • Entertainment, Sports & Media Travel Summit
    • Strategic Meetings Summit
    • Government Travel Summit
    • Global Travel Risk Summit
    • Business Travel Lodging Summit
    • Business Travel Hall of Fame
    • Business Travel Awards Europe
    • Travel Manager of the Year
    • VIEW ALL EVENTS
    15th Annual Business Travel Trends and Forecasts Chicago

    The Royal Sonesta Chicago Downtown - November 17,

    15th Annual Business Travel Hall of Fame

    The Plaza, NYC - December 2, 2026

    9th Annual Business Travel Tech Talk San Francisco

    Convene 100 Stockton, San Francisco - December 8,

    3rd Annual Travel Procurement Virtual Workshop Series

    Virtual Event Series - March/April 2022

  • RESOURCES
    • BTN Academy
    • BTN Communities
    • BTN Primers
    • BTN Weekend Archives
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index
    • Data Sources: The Reference Guide
    • Industry Terms Glossary
    • Hotel Search
    • Influencers
    • Traveler Experience Index
    • Webinars
    • White Papers & Case Studies
    BTN's Business Travel Management Tool Box

    The BTN Group has a variety of resources for corporate travel managers to build and refine their program strategies. Not sure where to begin? Check out this starter pack.

    BTN CTI Calculator - New Q1 2026 Data Added

    Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of the day and watch as the per-diem calculator automatically adjusts per diems to your program. Drill down into cost breakdowns and export the results.

  • Business Travel News Supplier DirectorySUPPLIER DIRECTORY
T R A V E L   P R O C U R E M E N T

Procurement

United: Q1 Corp. Travel 'Strong Across the Board'

By Donna M. Airoldi / April 17, 2024 / Contact Reporter
Business Travel News on X

United Airlines' managed corporate travel in the first quarter was up 14 percent year over year, United chief commercial officer Andrew Nocella said during a Wednesday morning earnings call. 

Nocella did not specify whether he was referring to corporate bookings or revenue, and United did not immediately respond to a request for clarification.

"Yields for managed travel grew faster than non-managed travel due to stronger close-in pricing and refined discounting guidelines," Nocella said. "The strength of the business traffic rebound is a nice development for an airline like United."

The increase in corporate travel came during a quarter that is typically the carrier's "most challenging financially," Nocella noted, and where "post-pandemic Q1 seasonality worsened due to decreases in corporate business."

Despite that, "corporate was strong across the board" during the quarter, domestically and around the globe, Nocella said. "We saw nine of our top 10 corporate booking days this year in our history. The strongest industries were professional services, tech and industrials. But every sector was up in the numbers this year. Q1 corporate is really important to us, and the fact that Q1 is gaining strength, corporate is really very good for our outlook for future Q1s."

FAA, Aircraft Delivery Delays

United CEO Scott Kirby addressed the U.S. Federal Aviation Administration's recent increased oversight of the carrier. "We welcome the FAA's engagement, and we are embracing this review as an opportunity to take our safety culture standards to an even higher level," Kirby said. 

Through the FAA safety review, certain certifications will be delayed, United president Brett Hart said, and the carrier expects a "small number" of aircraft scheduled for delivery in the second quarter to be delayed, though this will have a "minimal impact to our 2024 capacity plans."

Further, Boeing's "repeated delivery delays" has created an "impractical bow wave" of deliveries that United had to address, United CFO Mike Leskinen said. The carrier in 2024 now expects to take delivery of 61 narrowbody aircraft and five widebody aircraft, compared with the "contractual deliveries of 183 narrowbody aircraft at year-end and the 101 aircraft we were planning for at the start of the year," he added.

United also converted a portion of its Boeing 737 Max 10 orders scheduled through 2027 to Max 9s, Leskinen said. The carrier also plans to lease 35 new Airbus A321neos scheduled for delivery in 2026 and 2027. With those changes, United expects to take delivery of about 100 narrowbody aircraft on average each year during the 2025 through 2027 period, and has "the ability to fly some of our older aircraft longer," he added. 

United Q1 Metrics

United reported first-quarter passenger revenue of more than $11.3 billion, up 10.1 percent year over year. Total revenue was more than $12.5 billion, representing a 9.7 percent increase compared with a year prior. 

Domestic first-quarter passenger revenue was more than $6.9 million, up 6.6 percent versus Q1 2023 on increased capacity of 0.5 percent. International passenger revenue was up 16 percent on increased capacity of 21.1 percent. Total network capacity grew 9.1 percent year over year.

The carrier reported a Q1 net loss of $124 million, down from the loss of $194 million in Q1 2023. United executives said that the grounding of the Boeing 737 Max 9 aircraft in January cost the carrier about $200 million, and without that grounding the airline would have been profitable during the first quarter.

RELATED: United Q4 performance

More Procurement
Related
American Express Agrees to Acquire Center

American Express has reached an agreement to acquire payment and expense technology provider Center,...

Air New Zealand CEO Foran to Depart

Air New Zealand CEO Greg Foran on Oct. 20 will step down from his role and depart the carrier, the...

Amadeus: Q4 Air Distribution Revenue Spikes Amid 'Gradual' NDC Adoption

Amadeus's global distribution system bookings increased 9 percent year over year to 111.4 million in...

Sponsored Content

Why Travelers Bypass Your Travel Program and How to Win Them Back
Why Travelers Bypass Your Travel Program and How to Win Them Back

How better access, easier booking and reliable support earn traveler participation. KEEP READING

Business Access by Marriott Bonvoy™ at Business Travel Show America
Business Access by Marriott Bonvoy™ at Business Travel Show America

At Business Travel Show America, Shashi Khemlani, Director of Distribution Strategy at Marriott International, sat down with Jen Bankard of The BTN Group to discuss Business Access by Marriott Bonvoy™, including how the platform works and the advantages it offers to small and midsize businesses. KEEP READING

Seamless Solutions for Your Event Travel
Seamless Solutions for Your Event TravelBy Cathay Pacific

From MICE, sports to entertainment events, Cathay Pacific turns global events into effortless journeys for organisers and every delegate. KEEP READING

More Procurement

Expensify Reports Growing Q4 Revenue, Shrinking Loss
IAG: Corp. Travel Will 'Not Fully Recover' to Pre-Pandemic Levels
Sixt: N. America Demand Helps 2024 Revenue to New Peak
Amex GBT Reports 2025 'Momentum,' Eyes October CWT Deal Closing

VIEW ALL

Business Travel NewsBusiness Travel News
  • About Us
  • Contact Us
  • Advertise
  • Business Travel News on X
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
BUSINESS TRAVEL NEWS
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About Us
  • Contact Us
  • Media Kit
  • Subscribe to Newsletters
  • Advertise
  • Editorial Guidelines
  • BTN Europe
  • Purchase Reprints
  • Privacy Policy
  • Terms & Conditions
  • Do Not Sell or Share My Data
Northstar Travel Group
  • Retail Travel
  • Travel Weekly
  • Travel Weekly Asia
  • TravelAge West
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec

  • Hotel Investment
  • Burba Hotel Network

  • Travel Technology
  • Inntopia
  • Phocuswire
  • Phocuswright
  • Web In Travel
  • Meetings & Incentives
  • Northstar Meetings Group
  • Meetings & Conventions
  • Meetings & Conventions China
  • Meetings & Conventions Asia
  • Meeting News
  • Successful Meetings
  • Incentive
  • SportsTravel

  • Data Products
  • Agent Studio
  • AXUS Travel App
  • Intelliguide
  • travel42
BTNGroup
Business Travel NewsBusiness Travel News EuropeTravel ProcurementThe BeatBusiness Travel Show
Northstar Travel Group
Copyright ©2026 Northstar Travel Media LLC. All Rights Reserved. 301 Rte. 17N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000
RRManagement rrtestprocurement