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Uber: Mobility Recovery Will Accelerate Next Quarter

By Dawit Habtemariam / May 06, 2021 / Contact Reporter
Business Travel News on X

"The mobility [business] recovery started to pick up pace in March and improved further in April," said Uber Technologies CEO Dara Khosrowshahi during the ride hail company's earnings call yesterday. "With strong vaccination rates in several key markets, including the U.S., we're optimistic that this trend should accelerate going forward."

Uber's gross bookings grew 24 percent year over year to $19.5 billion. Gross bookings for Uber's mobility business, which includes ride-hailing services, amounted to $6.8 billion, down 38 percent year over year. Uber's delivery business grew 166 percent year over year to $12.5 billion and "continues to surpass growth expectations," according to Khosrowshahi.

Number of total trips amounted to 1.5 billion, down 13 percent year over year. The number of active monthly users stood at 98 million, down 5 percent year over year. 

Uber revenue totaled $2.9 billion, down 11 percent year over year. Mobility revenue stood at $853 million, down 65 percent year over year. Delivery revenue reached $1.7 billion, up 230 percent year over year.

Uber expects rider demand to continue to outstrip driver supply in the second quarter. To improve driver supply, Uber will be increasing incentives to attract drivers back to the road.

"In several countries, including the U.S., we'll continue to lean in with targeted incentives for new and existing drivers to build up significant supply, which will enable us to achieve maximum velocity as the recovery plays out," said Khosrowshahi.

Adjusted EBITDA totaled $359 million, an improvement of $253 million year over year. Mobility adjusted EBITDA reached $298 million, down $283 million year over year but up $5 million quarter over quarter. Delivery adjusted EBITDA was $200 million, a $113 million year-over-year improvement. Net loss amounted to $108 million.

Uber executives were asked to comment about the U.S. Department of Labor's recent withdrawal of the "Independent Contractor Rule," handed down by the Trump administration in January. The rule would have made it easier for gig economy firms like Uber, Lyft, DoorDash and others to keep workers categorized as independent contractors, rather than full-status employees. Full-status employees are entitled to minimum wage and overtime compensation protections of the Fair Labor Standards Act.

The rule's withdrawal in the U.S. does not result in reclassifying gig workers as employees but could help lay a foundation for doing so. Uber is counting on finding a middle ground, according to CFO Nelson Chai. "We think there's opportunity for dialogue that can ultimately lead to a solution that gives gig workers the protection they deserve while preserving the innovation that gives them the flexibility that they desire," he said.  

Doing so will be key to keeping labor costs down, as evidenced by recent driver classification issues for the company that are coming home to roost in the UK. Uber reported a $600 million accrual hit to its mobility revenue for the resolution of historical claims in that market since a UK Supreme Court ruling in March compelled the company to classify its drivers as ‘workers’ rather than contractors. Excluding the UK accrual, mobility revenue would have been $1.5 billion, down 41 percent year over year and total revenue would have reached $3.5 billion, up 8 percent year over year. 

RELATED: Uber Q4 & Full-Year Earnings

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