Omega World Travel has released a mobile app for traveler use called Omega Go. The app links out to the apps for online booking tools SAP Concur Travel, Amadeus Cytric Travel & Expense and Sabre GetThere. The travel management company also can connect to other mobile-friendly OBTs. The app also can be customized to include a client's logo and include agency contact information specific to that client, said Omega VP of IT and data analytics Nadim Hajje.
Through the app, travelers can connect with Omega agents, look up their current and upcoming itineraries, check their flight statuses, check in for flights, view airport maps and check the weather at their destinations in real time. The app also links out to Uber and Lyft with destinations prepopulated. If a traveler opts in for GPS tracking, his or her travel manager can track the traveler in real-time.
New Alexa Skill
For Amazon voice-activated virtual assistant Alexa, Omega released a duty of care "skill," OmegaCare, earlier this year. Now the TMC has released a skill to go with its Omegalytics data analytics platform. It allows travel managers to ask for details about their programs' air, hotel, car and rail spend and online adoption. Hajje said the skill is "meant to take care of those kind of tasks when you are in a bind."
A sample conversation:
Travel manager: What is my online adoption?
Alexa: Online adoption rate is 91 percent, which represents a change of 2.5 percent from last year. Please see the Alexa card [visible on the Alexa app] for my details. For travel summary, ask Alexa for travel summary.
Travel manager: What is my travel summary?
Alexa: Total spend this year is $7,757,669, which represents a change of 41.4 percent over last year. Please see the Alexa card for more details. To know more about air spend, ask Alexa about my top carriers, or if you want to know more about online adoption, ask Alexa, "What is my online adoption?"
Travel manager: What are my top carriers?
Alexa: The top carrier this year is Delta Air Lines. 1,998 tickets were purchased with an overall spend of $1,345,693 at an average price of $674. Please see the Alexa card for more details. To know more about a specific carrier, ask Alexa about air spend on name of carrier or city pair and name of carrier.