BTN Expert Q&A

As with Europe overall, Air France-KLM has taken a hit in revenue following terrorist attacks and political unrest in Europe this year. Even so, Eric Caron, whom Air France-KLM named vice president and U.S. general manager earlier this year, told BTN that corporate travel demand on a global scale has remained resilient.... Keep Reading

Cardinal Health senior manager of global travel and meetings management Jill Huffman has managed travel for six years at Cardinal Health. In the past 18 months, however, she not only has globalized the travel program and implemented global meetings management with internal support organizations, she did it all as Cardinal... Keep Reading

In 2014, PricewaterhouseCoopers director of travel management Lauren Lee realized the demographics of her travelers were changing. As Lee dug deeper into travel program feedback and solicited more feedback from travel arrangers and managers, a theme emerged above all the specifics. "It kept coming back to making travelers... Keep Reading

Marriott International may be in a waiting period for final approval on its merger with Starwood Hotels & Resorts, but it hasn't slowed down or put its plans on hold. The company is working with corporate partners, expanding its Marriott Modern renovation program and developing the Delta Hotels and Resorts brand in the United... Keep Reading

In July, a bill funding the U.S. Federal Aviation Administration through Sept. 30, 2017, became law. The reauthorization also expanded the U.S. Transportation Security Administration's PreCheck program and addressed consumer protections for lost luggage but did not include a provision turning the nation's air traffic control... Keep Reading

BMO vice president and head of corporate card products Steve Pedersen discusses everything biometrics, from authentication to Botox.... Keep Reading

Virgin America shareholders late last month approved their acquisition by Alaska Airlines, leaving U.S. Department of Justice approval as the only remaining major step in the $2.6 billion deal, which the carriers expect to close in early October. Alaska Airlines senior vice president of communications and external affairs... Keep Reading

Travel booking and expense firm KDS has expanded in the United States slowly and steadily since launching there in 2014. It has nine travel management company partners in North America, and after it nails down two partnerships on the payment and the enterprise resource planning side, CEO Dean Forbes said, it will be ready to... Keep Reading

Back in February, AccorHotels acquired a 30 percent minority stake in Miami-based Oasis Collections, which operates in 18 cities across the United States, Europe and Latin America. The investment, a bold step for Accor that set the stage for the hotel industry to embrace alternative accommodations, also set Oasis Collections... Keep Reading

Extended Stay America plans to add new hotels for the first time in almost a decade, as the company nears the end of a years-long renovation of its 629 properties. The planned growth will depend partially on franchisees—a new concept for ESA—and its new hotels will focus on open-concept common spaces, as well as in-room... Keep Reading