BTN Expert Q&A

Host travel agency and travel distributor InteleTravel, building off a string of acquisitions during the past several years, recently launched a new booking and travel management platform.... Keep Reading

In a novel switcheroo of long-held best practices that urge would-be strategic meetings management practitioners to map a precise strategy and only then get your technology in gear, HRS vice president lodging and meetings solutions for North America Kari Wendel advises companies to let technology help inform RFP bids and... Keep Reading

FCM Travel sees an opportunity, amid the ongoing mergers and acquisitions in the travel management industry, to position itself as a "true alternative" for travel buyers. Billy McDonough, president of FCM Travel Americas, recently spoke to BTN's Michael B. Baker about the TMC's marketing and technology strategy in the... Keep Reading

Meet Minneapolis CEO Melvin Tennant talks with BTN VP of content Elizabeth West about ICE occupation, impact on the meetings and travel industry and how the city's hospitality infrastructure is responding.... Keep Reading

Rail Europe, recently independent and backed by private equity, is adapting to rail liberalization in Europe by enhancing technology and focusing on service and customer care. Competition is increasing.... Keep Reading

Navan's Kim Hamer talks about what travel buyers say they need now, why the end-to-end experience matters, performance of AI agent support, market volatility and resulting opportunities.... Keep Reading

U.S. Travel Association president and CEO Geoff Freeman on Dec. 18 discussed with BTN's Donna M. Airoldi visa concerns, preparedness for the FIFA World Cup, business travel trends, the effects of the government shutdown and the outlook for 2026.... Keep Reading

Nowadays, an AI-driven meeting planning startup, won two awards at the Business Travel Show America Innovation Faceoff. Co-founded by Anna Sun, the platform uses AI to simplify venue selection and event logistics by analyzing client preferences and aims to automate negotiations with AI.... Keep Reading

Flight Centre's Charlene Leiss discusses the rise in business travel demand, with 45 percent of clients planning budget increases. Despite market volatility, SMEs are driving growth, with larger companies adapting to change. Uncertainty remains a risk, but corporate travel is increasingly seen as essential for business... Keep Reading

AirPlus International CEO Mads Krumhardt Enggren spoke recently to BTN executive editor Michael B. Baker about its acquisition strategy, as well as the company's technology roadmap with a new IT platform and the looming benefits—and challenges—from advancements in AI.... Keep Reading