2025 U.S.-Booked Air Volume: $84M
Primary U.S. Air Suppliers: American, Delta, United
Primary U.S. Hotel Suppliers: Hilton, Hyatt, Marriott
Primary U.S. Car Rental Suppliers: Avis, Budget
Primary Global Online Booking Tool: SAP Concur
Primary Global Payment Supplier: Amex
Primary Expense Supplier: SAP Concur
Global Travel Risk Management Supplier(s): ISOS
Consolidated Global TMC: Amex GBT
Salesforce spent $84 million on U.S.-booked air volume in 2025, up from $64 million in 2024. The company began migrating to Concur Travel’s next-gen T2 platform and rolling out New Distribution Capability content.
During calendar year 2025, Salesforce completed acquisitions of Convergence.ai, Bluebirds, Waii, Regrello, Apromore, Informatica, Spindle AI and Doti.
The company focused heavily on AI development in 2025. Salesforce streamlined the visa support process, partnering with Centuro Global to leverage its AI visa and passport platform.
The travel team reorganized its internal travel guidance in 2025 to improve employee self-service. It consolidated 85 travel knowledge articles into nine “travel companion” guides and 41 optimized articles for AI assistance.
Salesforce in 2025 sourced a new hotel program that expanded dynamic pricing for more than 90 percent of its preferred hotels. Additionally, the firm deepened its sustainability efforts by expanding its Amtrak corporate partnership with new discount markets and an official rail-first policy.