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Softer Business Demand Not Rattling Delta, US Airways

By Jay Boehmer / April 24, 2013 / Contact Reporter
Business Travel News on X

Delta Air Lines entered 2013 with healthy corporate demand growth. But following a "strong January and February," the carrier in mid-March "saw a drop in close-in bookings as well as some softness in leisure demand," CEO Richard Anderson said during the carrier's quarterly earnings call on Tuesday. US Airways, which also reported earnings on Tuesday, witnessed similar trends in business demand, but neither carrier sees the sky falling.

Delta president Ed Bastian said the federal budget sequester has depreciated demand not just directly from the government but also from contractors, and coincided with continued "economic sluggishness" and an increased payroll tax that together softened overall business demand during the first quarter.

Bastian said that within its corporate client portfolio, the "defense business" represents about 3 percent of corporate revenues, and that segment's "ticketed revenues over the last four weeks are down about 15 percent to 20 percent."

Despite such ominous signs, Delta reported yet another quarter of year-over-year growth in corporate revenue, up 6 percent from the same period in 2012. Bastian also again claimed continued growth in "corporate revenue share." He also said that summer bookings are "in line with expectations" and that "corporate demand remains strong."

Meanwhile, Delta executives suggested the airline priced fares too aggressively during the first quarter. Their initial view of demand, Anderson said, gave the carrier's revenue management department a "yield bias versus a load-factor bias."

First-quarter numbers bear that out, as yield—a representation of fare per mile—grew 2 percent year over year, but traffic declined by 1 percent. "We're making the necessary calibrations to our revenue management systems to address the current revenue environment," Bastian said.

At US Airways, president Scott Kirby also pointed to government cuts for "a decline in business demand that began in the weeks leading up to the sequester," which took effect in March.

Government revenue, which according to Kirby represented about 3 percent of US Airways' total 2012 revenue, declined during this year's first quarter by 37 percent versus the prior-year period. While Kirby did not quantify it, he said demand from contractors likely was also impacted.

"Business demand is much more volatile than leisure demand," Kirby said. "As we've seen in the past, when the headlines are bad, we see business demand drop off quickly, but when the headlines are good, it also bounces back quickly. Leisure demand, on the other hand, is much more stable and is a better indicator of the strength or weakness of the underlying economy. As long as leisure demand remains strong, it usually indicates that the economy is at least doing okay, and that eventually translates into good corporate results, which translates into increasing business demand. The good news is that leisure demand has remained quite strong thus far in 2013."

US Airways did not report corporate-specific revenue growth figures.

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