BTN Op-Eds

Business Travelers Expect Consistency That Airbnb Can't DeliverBy AmTrav Corporate Travel president Craig Fichtelberg

How would you define convenience for a traveler checking into a hotel for business travel? Is it knowing that there will be someone waiting at the front... KEEP READING

U.S. Government's Handling of Laptop Ban Was Unacceptable for the Business Travel CommunityBy Michael B. Baker

Justified or not, the handling of the U.S. government's surprise ban on laptops and other large electronic devices onboard certain flights from the... KEEP READING

Shift from Saving on Sourcing to Total Cost of OwnershipBy TCG Consulting chief marketing officer Bill Kerr

The days of driving high year-over-year contract savings are gone for corporate travel buyers, especially for mature global programs. The hotel market... KEEP READING

Duty of Care Gets Personal in the Sharing Economy: What to Watch 2017By Global Guardian VP Will Herter

2017 will be the year that adoption of shared economy services like Uber, Lyft and Airbnb becomes a permanent fixture in the corporate travel program... KEEP READING

'Road Warrior' Becomes an Outdated Term: What to Watch 2017By American Express Global Business Travel EMEA regional director Philip Haxne

Frequent business travelers have for many years been labeled road warriors. It comes from a time when business travel was an arduous, often lonely and... KEEP READING

Airline Fares & Class Segmentation May Prompt Buyers to Reexamine Their Policies: What to Watch 2017By Michael B. Baker

Airlines will ratchet up segmentation strategies this year, leaving buyers with more options and, in some cases, more policy headaches. United Airlines'... KEEP READING

Bribery: The Hidden Risk Inside Business Travel Programs: What to Watch 2017By Infosys Consulting principal Isaac Bowman

We all know that business travel promotes business relationships, helps companies establish new markets and brings key people closest to the... KEEP READING

Buyers Break the Hotel Procurement Cycle: What to Watch 2017By Advito managing director April Bridgeman

Change is constant. Digital is magnifying stale practices that are in need of reinvention. This environment signals a glaring misalignment between hotel... KEEP READING

Trump's Transportation Policies Will Reveal Themselves: What to Watch 2017By Former Secretary of Transportation James Burnley, as told to BTN's Michael B. Baker

From the moment he descended the Trump Tower escalator to announce his candidacy for U.S. president, Donald Trump has defied predictions. Nailing down... KEEP READING

Machine Learning Will Go Mainstream in Expense Management: What to Watch 2017By JoAnn DeLuna

Few expense management firms employed machine learning before 2016, but booking tools like KDS using that type of artificial intelligence for predictive... KEEP READING

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