In tough economic times, the levers of travel cost control gain corporate importance and the creators of policy, artful negotiators and managers of change can take the spotlight.
This 19th edition of the Business Travel Buyer's Handbook updates detailed descriptions of how to perform the key processes and techniques for leveraging business travel dollars.
This year, as in the past, BTN
editors and some of BTN's
best sources, including many of BTN's
30 editorial board members, looked to make this document current and accurate. For chapters on setting up a hotel program and evaluating corporate travel automation, more than a thorough tune-up was called for, so we made more substantial changes.
While these descriptions of the business travel basics are well-suited to new travel buyers or those setting up components of travel programs for the first time, they also provide seasoned professionals a framework for reviewing various aspects of travel operations. BTN
thanks the many contributors this year and in years past.BTNonline
subscribers may download each chapter of the 2009 Business Travel Buyer's Handbook by clicking here
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Print subscribers can expect the print issue in their mailboxes the week of July 13. Click here for a FREE look at the 2009 Business Travel Buyer's Handbook via the digital edition of Business Travel News. To subscribe to the print or digital editions, click here
Handbook chapters include: Structuring A Travel Management Program:
Developing a strong and cohesive program that offers a framework to control costs, provide optimal service levels and manage suppliers.Establishing A Travel Policy:
Instituting the guiding principles that build the foundation for corporate traveler behavior and corporate travel programs.Selecting A Travel Management Company:
Defining the services, configuration and pricing that the travel management company will provide to support client business initiatives.Developing A Global Travel Program:
Aligning policies and procedures, integrating technologies and consolidating service providers to help develop a multinational travel program.Working With Airlines:
Establishing preferred relationships with carriers in rapidly changing times.Setting Up A Hotel Program:
A step-by-step guide to putting together a hotel program as rates continue to grow.Working With Chauffeured Providers:
Navigating a quickly evolving chauffeured transportation negotiating landscape. Working With Car Rental Firms:
As rates and surcharges rise, so do the amenities and services rental car firms offer.Evaluating Corporate Travel Automation:
Deploying travel management technology for more timely and accurate information. Selecting A Corporate Payment System:
Choosing and implementing a corporate T&E card for a better view of spending, increased policy compliance and richer data.