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Southwest To Offer Wi-Fi On 60 Aircraft Before 2011

By Jay Boehmer / September 09, 2010 / Contact Reporter
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Southwest Airlines this week said it expects to have 60 of its aircraft outfitted with wireless Internet by year-end as the carrier makes its way toward a fleetwide rollout of Row 44's satellite-based Wi-Fi system.

Southwest senior vice president of marketing and revenue management Dave Ridley in a blog post on the carrier's website on Wednesday said the carrier already has outfitted 13 aircraft with Wi-Fi and continues to expand the service on a weekly basis.

"We will have more exciting Wi-Fi announcements coming in the fourth quarter, including pricing and the unveiling of a newly designed portal that all Wi-Fi customers will be able to access free of charge," Ridley noted.

Southwest last month announced it would bring the wireless Internet offering fleetwide next year, expanding a test it had been undergoing with Row 44. Row 44 last month received a permanent license from the Federal Communications Commission, opening the door for expansion, and this week gained $37 million in new equity, some of which came from former Continental Airlines CEO Larry Kellner, now president of private equity firm the Emerald Creek Group.

"As you may now know, Southwest bucked the inflight Wi-Fi trend when it chose Row 44’s satellite solution over the air-to-ground service selected by several of our competitors," Ridley said. "Choosing this cutting-edge technology meant a delay in installation but, in doing so, we are in complete control over the customer experience and able to provide a robust service at a great value."

In addition to Southwest, Row 44 also is working with Alaska Airlines on a pilot project. Competitor AirCell, meanwhile, is working with AirTran Airways, American Airlines, Delta Air Lines, United Airlines, US Airways and Virgin America.

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