Profile management platform Travlr ID worked with Amadeus
Cytric to automate traveler and guest profile management at transport solution
provider Scania, a model that Travlr ID CEO Gee Mann said could be replicated
across other platforms.
For Scania's program, Travlr ID and Amadeus Cytric
collaborated to create an "integration layer" that connects Cytric,
HR systems and suppliers together, meaning profile data was consistent across
the full ecosystem. That enabled Scania to automate multi-level approvals for
employees and guests, which previously required spreadsheets to be uploaded and
approved manually, according to the companies.
Scania said the platform has sped up profile onboarding,
improved data quality and made booking seamless across multiple regions and
supplies for the company.
"We have replaced manual tracking with an automated
system," Scania head of global travel management Mia Andersson said in a
statement. "Profiles sync instantly, approvals happen in minutes and data
accuracy has improved significantly with Travlr ID acting as our central
hub."
Mann said the work with Cytric and Scania was the
"proof point" for a broader opportunity of creating a "modern
profile layer" that sits alongside an enterprise booking platform. While
Cytric was the delivery platform for Scania, the model itself could work with
any environment where profiles need to flow within multiple providers—booking,
expense, HR, risk management and suppliers—and could be replicated across other
booking and expense systems, he said.
"From our perspective, this is about creating a
reusable enterprise pattern rather than a one-off implementation," Mann
said. "Scania validated that a profile-first approach can be implemented
once and then reused across regions, business units and suppliers without
constant reconfiguration."