2020 State of the Industry Report

Travel Management Beyond Covid-19

The travel industry has been decimated by the novel coronavirus since January. Pockets of recovery in a handful of Asia-Pacific countries show that stopping the virus will bring economic relief, regenerate business and restart business travel. When that happens, travel managers told BTN they will return to a different program landscape. One that takes into account issues that, prior to the Covid-19 pandemic, may have registered only on the fringes. But our world has changed, and travel management may need to change with it.
By Elizabeth West / / Contact Reporter
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