Serko - Zeno, a Level 3 NDC-certified travel and expense solution that employs AI and a chat bot booking engine.

United Airlines has launched an "Agent on Demand" tool that connects travelers to live agents via phone, text or video chat while at the airport.  

In a move that significantly expands its presence in the U.S. market, Barcelona-based TravelPerk has acquired corporate travel booking and management provider NexTravel, bringing what it says is more...

The 6.2 million total flights operated by the 10 largest U.S.-based carriers in 2021 exceeded the 2020 total but was only 78 percent of the 2019 figure of 7.9 million, according to the U.S. Department...

The U.S. Department of Transportation has penalized JetBlue $2 million for operating "multiple chronically delayed flights" from June 2022 through November 2023, the agency announced Friday. It is the...

The Global Business Travel Association's Accommodations Committee has suspended its participation in the organization until the GBTA's board of directors communicates the outcome of the current...

New Zealand-based Serko is launching a rebranded expense management tool in North America. Dubbed Zeno Expense, the platform is designed to complement the existing Zeno Travel booking platform, though...

Continental Airlines and Ultramar Travel Management launched a dedicated Web site for mutual clients to check in for flights, reserve seats and print boarding passes . Continental previously established...

Airlines Reporting Corporation now can process Alipay transactions made through ARC's 12,262 U.S. retail and corporate travel agency locations, satellite ticket printing offices and online travel...

2021 was a year of constant recalibration in the turbulent ground of the pandemic, with the incessant back-and-forth of the Covid-19 virus' spread and variants upending everybody's plans and forecasts....