There were nearly 30,400 airline service complaints, inquiries and opinions from January through May 2024, a 26.5 percent decrease year over year for the period, according to U.S. Department of...

Elevance Health's Travis Steed collaborated with the company's internal meetings and events team to create an attendee management dashboard with data from HR, BCD and Cvent. The innovative tool replaces...

American Airlines' share of indirect channel revenue in the second quarter was down 3 percent compared with its historical level, before a since-abandoned controversial sales and distribution strategy...

To cut down on the paper trail created during the planning of corporate events, Stevens Travel Management is beta testing an application that links airline PNRs created by agents to hotel

The U.S. General Services Administration raised the standard per diem travel allowance by $10 to $109 for fiscal year 2008 . A $10 increase to $70 for standard lodging rates led to the overall change...

The U.S. General Services Administration raised the standard per diem travel allowance by $10 to $109 for fiscal year 2008 . A $10 increase to $70 for standard lodging rates led to the overall change...

Frequent and more experienced business travelers are more likely to book flights on their smartphones, according to a CWT survey of 594 business travelers. Overall, travelers making self-service...

Deem has launched a new online booking tool and travel management platform designed to meet user demand for a mobile-first, consumer-like experience, according to the company. Dubbed Etta—from the...

SAP will host Concur Fusion, its signature travel and expense customer conference, as a virtual conference for the first time. The Association of Corporate Travel Executives, meanwhile, announced that...

Fragmentation and consumerization are changing business travel, and travel management companies are emphasizing services that go well beyond their traditional functions of ticketing. Established TMCs...