In a neck-and-neck finish, Courtyard by Marriott inched past Hilton Garden Inn to take the first-place prize in the midprice with food and beverage category in this year's Top U.S Hotel Chain Survey....

The Ritz-Carlton Hotel Co. late last month announced that the opening of its deluxe 298-room property in downtown New York's Battery Park City had been rescheduled from Oct. 9 to Feb. 1, 2002. Delayed...

Siemens Rolls Out National Link By Lynn Woods Two weeks ago, Siemens Corp. rolled out a direct link to its preferred car rental supplier, National Car Rental, on its corporate

Carlson Hotels Worldwide last week named Larry Winston vice president of sales. In this role, Winston, who is new to the hotel industry, will be responsible for developing relationships with corporate...

Washington Wire By Barbara Cook, Washington CorrespondentARC To Pilot Corp. Settlement The Airlines Reporting Corp. in the next few months might test a direct reporting arrangement

United Airlines and IBM today announced the carrier has chosen the technology company to deploy a new customer relationship management system aimed at improving customer service and boosting operational...

Cos. Eye CRS Bonus Fee-Based Environment Brings CRS Rebates To The Bargaining Table By Cheryl RosenNew Orleans - A low rumble of off-the-record speculation at ACTE X offered

AT&T Corp. has slashed millions of dollars off its eight-figure annual meeting spend by mandating registration of events through a centralized meetings department, significantly restricting the number...

Amex Meets Midmarket Mtgs. By Chris Davis With the national presence and deep pockets of American Express behind him, the new head of the American Express One meetings division

US Airways next month will reclassify its fares in preparation for combining all reservations next year onto the EDS Shares res system used by merger partner America West Airlines (US Airways will...