It is hard to look at the recent ado over ancillary airline fees without being reminded of efforts a few years ago to make transparent all hotel charges.

Ahandful of large, networked limousine and sedan companies are tacking onto the base rate extra fees to offset the increases in fuel and insurance costs. The practice may wreak havoc on unsuspecting...

Proactive Travel Managers Many, many thanks To Rolfe Shellenberger for offering his very candid opinion on e-ticketing ("Nix On E-Tix," BTN, Dec. 16, 1996).

Wireless Internet access is near ubiquity at U.S. hotels, and fewer properties are charging for the service, said the American Hotel & Lodging Association's 2008 Lodging Survey, released in June....

SAS Plans For New Agency Cuts Draw Corp. Fire By Amon CohenIf you want to know where the corporate-airline-agent relationship--arguably the basis of travel management--is heading, take

British Airways on Tuesday announced it will raise its fuel surcharge on long-haul flights by 10 pounds (US$16) per sector, effective Dec. 16. Revised long-haul surcharges will range from 63 pounds for...

Travel decision makers for 21 high-volume corporations exchanged ideas on customer service, containing escalating air fares and selecting automated booking systems during a recent meeting sponsored

USNTO Seeks Departure Fee Board members of the fledgling U.S. National Tourism Organization, formed to stimulate inbound international travel to the United States, plan to seek congressional

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