"We just didn't find value in the GDS model of booking travel," said ZS Associates travel operations manager Suzanne Boyan, explaining the rationale behind her bold experiment to shift her company's...

Corporate travel buyers often underestimate how important convenience, personalization and amenities are to their travelers when shopping for and booking hotels, according to a new study from the Global...

As the Covid-19 pandemic continues garnering the lion's share of attention from business travel managers and other key corporate risk management leaders, those decisionmakers may be suffering from...

United Airlines has loosened restrictions in its MileagePlus program, a move the carrier hopes will help stimulate business travel demand later in the year.

The November rate of U.S. flight cancellations accelerated to 2.6 percent, according to the U.S. Department of Transportation's Air Travel Consumer Report.  

Jim Swartz is a partner of law firm Seyfarth Shaw LLC, based in Atlanta. He spoke with BTN editorial director Elizabeth West about the challenges companies have in returning to business travel,...

A new crop of tech-forward, mobile-first travel management startups have found success offering a traveler-friendly booking and trip service experience. Check out BTN's comparison of the features...

Partnership Travel Consulting has expanded its footprint in U.S., Canada, Hong Kong and Singapore. The consultancy has expanded its team to include industry veterans Yvonne McTeague in Canada, Bill...

Travel Leaders Group acquired Mexico-based Corporate Travel Services for an undisclosed sum. CTS counts 600 employees and 300 corporate clients, and business travel represents 65 percent of the agency's...

Airline content fragmentation has put a heavy burden on the managed travel industry, with the traveler refrain 'I found it cheaper on the web' back to haunt travel managers. Buyers on the whole are...