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Procurement

Marriott's Sorenson Pegs 2017 Corporate Rate Increases At Mid-Single Digits

By Julie Sickel / November 08, 2016 / Contact Reporter
Business Travel News on X

Though corporate rate negotiations are still underway, Marriott International CEO Arne Sorenson said early data suggests corporate rate increases will be in the mid-single digits for next year.

Sorenson said in spite of declining revenue per available room growth, occupancy rates at the company's hotels remain very high, "particularly on nights and in markets where business travel is significant."

"If you look at Monday, Tuesday, Wednesday, Thursday nights, we're running chockablock," he said. "That means even in a 0 to 2 percent RevPAR environment, we're not without some position in discussion with our customers to make sure that we're being fairly compensated for that occupancy."

The request for proposal season is a bit different for the hotelier this year, given its recent merger with Starwood Hotels & Resorts. That transaction closed on Sept. 23, and the third quarter marks the first time Marriott reported combined earnings, though the third-quarter figures include only eight days of Starwood performance, given that the quarter ended on Sept. 30.

That mid-single-digit estimate from Sorenson comes only from like-for-like Marriott legacy accounts, and he said the company has plenty of work to do to understand the new clients they're adding from Starwood. "Are they at the same rates? Are they at higher rates because they're smaller? Are they in different markets?" Sorenson said. "All those things will have to get worked out."


Even in a 0 to 2 percent RevPAR environment, we're not without some position … to make sure that we're being fairly compensated for that occupancy."

Marriott International CEO Arne Sorenson

In terms of third-quarter results for the corporate segment, Sorenson said corporate customers are clearly cautious, a sentiment Hilton Worldwide CEO Christopher Nassetta also expressed a couple weeks ago. During Marriott's second-quarter earnings call, Sorenson mentioned that RevPAR among Marriott's 300 largest corporate customers in North America grew 4 percent year over year during the fourth quarter of 2015, 2 percent year over year during the first quarter of 2016 and less than 1 percent during the second quarter. During the third quarter of 2016, RevPAR for those same customers was flat year over year. "Higher demand from professional services retail and healthcare firms was offset by lower demand from technology, financial, energy and manufacturing companies," Sorenson said.

Not including Starwood results, systemwide average daily rate increased 0.8 percent year over year during the third quarter to $151, while occupancy rose 0.3 percentage points to 76.7 percent. Third-quarter revenue, including $168 million from Starwood's eight days under the Marriott umbrella, totaled $3.9 billion, up from Marriott's $3.6 billion for the third quarter of 2015.

Q4 & Beyond

Looking ahead to the fourth quarter, Marriott estimates year-over-year RevPAR to be flat or grow by 1 percent in North America and worldwide. The pace of RevPAR growth for group business at full-service legacy Marriott and Starwood properties is down about 5 percent, Sorenson said, "reflecting tougher holiday comparisons combined with weak near-term corporate bookings."

For 2017, Marriott expects RevPAR to be flat or grow 2 percent both in North America and worldwide. That figure is more conservative than key competitor Hilton, which set its 2017 RevPAR growth outlook in the 1 percent to 3 percent range. "We obviously don't know how they came to the range they provided when they released earnings," Sorenson said, responding to an inquiry from an analyst about the difference between Marriott's and Hilton's stances. "We expect GDP to continue with the anemic numbers that have been posted in 2016 into 2017 and beyond, and it sounded as if one of our largest competitors was expecting a rebound of some sort in GDP. ... We hope they're right."

Sorenson said Marriott's estimate did not reflect pessimism about its performance now that Starwood properties are part of the portfolio and that the outlook would be the same "if we were just legacy Marriott." Hilton, for its part, did catch some grief for the more bullish RevPAR outlook.

"A slowing economy and geopolitical events have made forecasting this metric difficult for about a year," Barclays analysts Felicia Hendrix and Anthony Powell stated in a recent report. "As such, we believe [Hilton] management should have erred more on the side of caution with their forward outlook. … A RevPAR forecast of 0 to 2 percent growth would be more appropriate in this environment."

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