Travel Managers Of The Years

<B> Travel Managers Of The Years</B>


<B>1985 John Bacon </B>

When BTN recognized John Bacon he was president of the National Passenger Traffic Association, responsible for about 8,000 travelers at Tenneco Business Services, and dealing with "the overwhelming issue of the past year: deregulation of the airline industry and adjustment to the variety of fare structures that have developed from it." Bacon plans to retire from Tenneco in December.

<B>1986 Loretta Martin</B>

BTN recognized Loretta Martin's contribution to the formation of the Rocky Mountain Business Travel Association and her success in managing travel for Gates Rubber Co. Martin retired from Gates late last year after a 30-year career.

<B>1987 Kathleen Franger</B>

In 1987, Kathleen Franger built a local National Passenger Traffic Association chapter and a corporate travel department at Applied Materials Inc. She left the company two years later, and today is a paid fundraiser for a nonprofit organization.

<B>1988 Carol Duerr </B>

Working at United Banks of Colorado in 1988, Carol Duerr was one of the driving forces in developing ACTE and the Rocky Mountain BTA, helping to gain recognition of the travel management profession.

<B>1989 Eileen Wingate</B>

Eileen Wingate in 1989 brought Harvard University to the forefront of modern travel management. She inaugurated discount airfares on several carriers, a milestone for college/university travel managers, instituted automation and corporate card programs and negotiated several hotel deals. Today, she is chief

administrative officer at Navigant's Omni Travel Services Inc.

<B>1990 Carol Ann Salcito</B>

Carol Ann Salcito--now president of Management Alternatives Inc.--in 1990 consolidated $160 million in worldwide travel expenses for United Technologies Corp., convinced management to spend $40,000 on developing a video to educate travelers, created an international hotel program, implemented a quality control system and revamped UTC's 28-member travel council.

<B>1991 Peter Bucheit</B>

In the midst of a company acquisition, Peter Bucheit of Black & Decker implemented a travel policy and corporate card program, developed a travel council, consolidated travel agency and car rental vendors, and saved $1 million. He now is B&D's director of travel and meeting services.

<B>1992 Denise Ryan</B>

In 1992, Denise Ryan, vice president of corporate support services, worldwide travel at Citibank N.A., implemented its first travel policy, travel agency consolidation (from 600 to 4 agencies) and preferred vendor program, with a first-year savings of $13 million. Ryan recently retired from Credit Suisse First Boston.

<B>1993 Joe Monaghan</B>

While working for Dr. Pepper/Seven Up Cos. Inc., Joe Monahan negotiated airline and preferred hotel deals and a frequent flyer reimbursement program--and added $1 million in sales by making preferred airlines carry company products. He achieved the lowest average ticket price of any in-plant operation in the country. Today, he is vice president of relationship management at American Express corporate services interactive.

<B>1994 Joyce Flinn</B>

While working at Digital Equipment Corp. in 1994, Joyce Flinn redesigned the reservation process to take advantage of Digital's in-house technology resources, and rolled out new travel services and payment systems worldwide. Flinn left the industry following Compaq's merger with DEC last year.

<B>1995 Fred Swaffer</B>

Hewlett-Packard's Fred Swaffer, now Asia/Pacific travel program manager, was credited in 1995 for negotiating a contract with a major carrier that was net of overrides, commission and credit card fees. He also rolled out a decentralized Meeting Planning Assistance program designed to save H-P $100 million in air, completed an agency consolidation in Europe and advanced the company's efforts to consolidate all worldwide travel data. Swaffer foresaw the move to fees and control of his own data long before the commission caps came down.

<B>1996 Colleen Guhin</B>

BTN recognized Texas Instruments' Colleen Guhin for reengineering the travel process, developing an intranet travel Web page, producing an award-winning video outlining travel procedures, initiating a study of European best practices with other companies and agencies, and issuing an automated RFP. Today she is global travel manager of the semiconductor product sector at Motorola.

<B>1997 Koos van den Berg</B>

World Bank's Jacob "Koos" van den Berg focused on the company's service-based contracts and rolling out the ITN online booking system to 11,000 travelers--a massive project at a point when most companies were still attempting small beta tests of the industry's emerging technology.

<B>1998 Bob Grant </B>

Recognized last year for his success in implementing a true end-to-end management system that added $1.9 million to Charles Schwab & Co.'s bottom line in 1997, Grant moved 25 percent of all transactions onto an automated booking system and reduced travel staff by 40 percent, slashing office bills and halving costs per mile.