This 18th edition of the Business Travel Buyer's Handbook updates detailed descriptions of how to perform the key processes and techniques for managing business travel.
While these descriptions of the business travel basics are well-suited to new travel buyers or those setting up components of travel programs for the first time, they also present seasoned professionals with a framework for reviewing various aspects of their travel operations.
Business Travel News thanks the many contributors to this effort this year and in years past.
(Web-Only Exclusive) The BTN Glossary: A new dictionary of business travel terminology.
Structuring A Travel Management Program: Developing a strong and cohesive program that offers a framework to control costs, provide optimal service levels and manage suppliers.
Establishing A Travel Policy: Instituting the guiding principles that build the foundation for corporate traveler behavior and corporate travel programs.
Selecting A Travel Management Company: Defining the services, configuration and pricing that the travel management company will provide to support client business initiatives.
Developing A Global Travel Program: Aligning policies and procedures, integrating technologies and consolidating service providers to help develop a multinational travel program.
Working With Airlines: Establishing preferred relationships with carriers in rapidly changing times.
Setting Up A Hotel Program: A step-by-step guide to putting together a hotel program as rates continue to grow.
Working With Chauffeured Providers: Navigating a quickly evolving chauffeured transportation negotiating landscape.
Working With Car Rental Firms: As rates and surcharges rise, so do the amenities and services rental car firms offer.
Evaluating Corporate Travel Automation: Deploying travel management technology for more timely and accurate information.
Selecting A Corporate Payment System: Choosing and implementing a corporate T&E card for a better view of spending, increased policy compliance and richer data.
(Web-Only Exclusive) Planning And Managing Corporate Meetings: Strategically and cost-effectively planning and sourcing meetings both large and small.