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Michael B. Baker
Executive Editor

[email protected]

Michael Baker joined The BTN Group in 2006 and, as executive editor, leads the group’s technology, payment and travel management coverage. He has covered all the major travel industry beats over his many years with BTN, including about eight years each covering the aviation/transportation and lodging industries.

Before joining BTN, he cut his journalistic teeth in the newspaper industry, covering business and industry for both The Press of Atlantic City and The Facts, a daily in the greater Houston area where he won awards for both breaking news and feature coverage.

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The Gap Between Buyers' Satisfaction with Chauffeured Pricing & How Important They Find ItBy Michael B. Baker

Pricing pressure from ridesharing competitors is cutting into corporate travel buyers' satisfaction... KEEP READING

U.S. DOT Approves Flights to Cuba CitiesBy Michael B. Baker

The U.S. Department of Transportation approved six airlines to begin flights to Cuba, though it still... KEEP READING

Alaska Leads On-Time Performance in MayBy Michael B. Baker

Alaska Airlines' 91.2 percent on-time arrival rate ranked it as May's most punctual North American... KEEP READING

U.S. Airline Fare Hikes Have Been More Successful in 2016By Michael B. Baker

U.S. airlines have matched a $3 hike on domestic fares that JetBlue began earlier this week, according... KEEP READING

American's Shift to a Revenue-Based Loyalty ProgramBy Michael B. Baker

American Airlines is beginning its shift to a revenue-based loyalty program, first with mileage... KEEP READING

Delta Will Drop In-Flight-Entertainment Fees for Most of Its FleetBy Michael B. Baker

By July 1, Delta Air Lines will make its onboard entertainment suite, Delta Studio, free on all... KEEP READING

SMEs Are Finding Better Deals Across Most Supplier CategoriesBy Michael B. Baker

Small and midsize enterprises have strengthened their negotiating position across most supplier... KEEP READING

Lyft & Southeast Asia's Grab Link Service AreasBy Michael B. Baker

Ride-hailing platforms Lyft and Southeast Asia-based Grab are integrating services so users of one... KEEP READING

United Begins Only Nonstop Service from North America to SingaporeBy Michael B. Baker

United Airlines began daily direct service between San Francisco and Singapore on Wednesday, the only... KEEP READING

TAP Portugal & JetBlue Will CodeshareBy Michael B. Baker

TAP Portugal will codeshare with JetBlue when it begins service to Boston's Logan International and... KEEP READING

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