Atlas Travel has hired former American Airlines sales leader Paul Swartz as EVP of business development, the travel management company announced.
Swartz, who was with American Airlines for more than 16 years, most recently as a regional director of retailing for the U.S. East Coast, will aim “to drive and foster a high-performing sales culture at Atlas Travel,” according to the TMC. Kerin McKinnon, who has served as Atlas’ VP of business development for more than two years, has been promoted to the TMC’s SVP of global and strategic partnerships.
In addition, Atlas announced that it has integrated an AI recommendations engine into the bookings process for its contact center. The technology—developed alongside Prime Numbers Technology, which also is a part of the Atlas Travel and Technology Group—analyzes travelers’ preferences and previous bookings to suggest relevant travel options to agents, according to the TMC.