BTN Expert Q&A

Serko recently completed its $12 million acquisition of GetThere, making it the second-largest corporate online booking provider in North America. CEO Darrin Grafton discusses that and a host of other investments he hopes will shift the industry.... Keep Reading

Partnership Travel Consulting, a travel management consultancy headed by Andrew Menkes, on Jan. 1 acquired Fare Audit, Inc., a corporate travel audit firm. BTN's Donna M. Airoldi spoke with Menkes about the purchase, Fare Audit's offering and future plans. ... Keep Reading

Kari Wendel has joined HRS as VP of Meetings, focusing on redefining HRS's market approach with a new focus on payment and data.... Keep Reading

Marriott president and CEO Anthony Capuano spoke with BTN's Michael B. Baker during the recent Americas Lodging and Investment Summit in Los Angeles about the breadth of Marriott's development plans as well as the company's work in sustainability, its relationships with travel management companies and the impact of a recently... Keep Reading

Mike Guadagnoli, a 22-year Enterprise Mobility veteran, became the company's VP of business rental sales and global operations in September. BTN talked with Guadagnoli about current customer challenges and corporate booking trends. ... Keep Reading

The GBTA Foundation this month published data from its Sustainability Acceleration Challenge, co-developed with Accenture, which benchmarked companies' sustainability policies and actions. Accenture global travel and aviation sustainability lead Jesko-Philipp Neuenburg spoke with BTN's Michael B. Baker about the status of... Keep Reading

Aerospace and defense in recent years has emerged as a "very large portfolio" for BCD Travel, said BCD Americas SVP Amy Dalton, who leads the practice. She recently spoke with BTN executive editor Michael B. Baker about some of the vertical's specific needs and how BCD is adapting technology to meet them.   ... Keep Reading

Sabre on Sept. 24 announced it had partnered with Google and was using Google's "travel impact model" to measure past carbon emissions. Sabre used the model to measure its 2023 emissions from business travel. BTN's Donna M. Airoldi spoke with Sabre global sustainability director Jessica Matthias about the company's... Keep Reading

Sabre has had a flurry of announcements on new carriers and partners for New Distribution Capability content. Has that translated to a growth in NDC bookings?... Keep Reading

Amex GBT aims to rebrand from a "legacy" travel management company to a "software and service company," focusing on technology and sustainability efforts, while maintaining a strong human element in customer service.... Keep Reading