BTN Expert Q&A

Marriott president and CEO Anthony Capuano spoke with BTN's Michael B. Baker during the recent Americas Lodging and Investment Summit in Los Angeles about the breadth of Marriott's development plans as well as the company's work in sustainability, its relationships with travel management companies and the impact of a recently... Keep Reading

Mike Guadagnoli, a 22-year Enterprise Mobility veteran, became the company's VP of business rental sales and global operations in September. BTN talked with Guadagnoli about current customer challenges and corporate booking trends. ... Keep Reading

The GBTA Foundation this month published data from its Sustainability Acceleration Challenge, co-developed with Accenture, which benchmarked companies' sustainability policies and actions. Accenture global travel and aviation sustainability lead Jesko-Philipp Neuenburg spoke with BTN's Michael B. Baker about the status of... Keep Reading

Aerospace and defense in recent years has emerged as a "very large portfolio" for BCD Travel, said BCD Americas SVP Amy Dalton, who leads the practice. She recently spoke with BTN executive editor Michael B. Baker about some of the vertical's specific needs and how BCD is adapting technology to meet them.   ... Keep Reading

Sabre on Sept. 24 announced it had partnered with Google and was using Google's "travel impact model" to measure past carbon emissions. Sabre used the model to measure its 2023 emissions from business travel. BTN's Donna M. Airoldi spoke with Sabre global sustainability director Jessica Matthias about the company's... Keep Reading

Sabre has had a flurry of announcements on new carriers and partners for New Distribution Capability content. Has that translated to a growth in NDC bookings?... Keep Reading

Amex GBT aims to rebrand from a "legacy" travel management company to a "software and service company," focusing on technology and sustainability efforts, while maintaining a strong human element in customer service.... Keep Reading

Managed travel visionary and Madrona Ventures Group managing director Steve Singh talks with 5Qs guest host and BTN executive editor Michael B. Baker about his current investments with Spotnana, Troop, Center and Direct Travel... Keep Reading

Travelport in recent years has evolved its product offering, acquiring online booking tool Deem and launching Travelport Plus, while working with airlines to distribute NDC content. Travelport CEO Greg Webb spoke with BTN managing editor Chris Davis about the company's efforts to simplify what he considers a business travel... Keep Reading

Travel tech supplier Serko, along with its Zeno travel and expense platform, has been building a customer base both among large enterprise travel programs and, via its relationship with Booking.com for Business, SMEs. Serko co-founder and CEO Darrin Grafton spoke with BTN's Michael B. Baker about how Serko is making inroads... Keep Reading