BTN Expert Q&A

Concur claimed 45 million users at the end of 2016, up from 32 million a year prior. Concur CEO Steve Singh, who also is president of SAP Business Networks and Applications and an SAP executive board member, spoke with BTN.... Keep Reading

Marcou Transportation Group's acquisition of car service platform GroundLink comes as Marcou, parent company of Dav El BostonCoach, seeks to hasten development of an on-demand platform for chauffeured car suppliers. GroundLink CEO Liz Carisone, who will stay in her role following the acquisition, spoke with BTN.... Keep Reading

San Francisco-based meetings app firm DoubleDutch has built its business by tracking live event data and attendee engagement. Ranked 95 on Deloitte's 2016 Technology Fast 500, the company restructured in July and released a statement that it was "breaking hard" for profitability after largely sustaining itself on $78 million... Keep Reading

When Peter Neffenger was sworn in as administrator of the U.S. Transportation Security Administration in July 2015, the TSA was not experiencing halcyon days. The agency had just failed a covert inspection in which prohibited items, including fake weapons, repeatedly made their way past screeners. Neffenger, however, saw it... Keep Reading

Concur's new president, appointed Nov. 1, speaks about TripLink, Concur's customer service and Concur's performance under SAP.... Keep Reading

A little over a year ago, Deem founder Patrick Grady boasted about Deem's Amazon-like experience and the 100,000 merchants and 11 million products that corporate clients could purchase from its platform. Grady also had aspirations to expand Deem Expense into the enterprise sector by mid-2016. However, in April 2016, Grady... Keep Reading

It had to be done. For KDS to continue to scale its business, the company had to be acquired, according to CEO Dean Forbes. American Express Global Business Travel, one of many interested parties, sealed the deal on Oct. 4. Amex GBT has explained why the deal is good for the travel management company, and now Forbes has... Keep Reading

Following the announcement that Egencia has restructured its management from a regional focus into two global organizations, Mark Hollyhead, whose role has shifted from head of Americas to leading the operations and supplier side as COO, spoke with BTN.... Keep Reading

Defying its early critics, all-business class carrier La Compagnie celebrated two years of service this summer, surpassing the lifespan of two other all-premium transatlantic carriers that failed in the past decade: Silverjet and Maxjet. Designed to provide business class-level service at a price between legacy carriers'... Keep Reading

For travel managers, duty-of-care conversations usually center on vetting suppliers and managing employees during crises. Paige Schaffer, president and COO of Generali Global Assistance's identity and digital protection services unit, would like to add identity theft to that list of topics. The company, which recently... Keep Reading