Amadeus has launched NDC-enabled booking and servicing capabilities on its Selling Platform Connect for travel agents. The platform puts New Distribution Capability content and standard content onto a single screen so travel agents can compare offers across content types, according to Amadeus. In addition, agents can cancel or change NDC bookings on the platform. "By integrating NDC into Selling Platform Connect, we're enabling airlines to better differentiate their offers and drive adoption of their NDC content, while also helping travel [agents] continue to work in their preferred environment," according to Amadeus NDC-X VP Gianni Pisanello.
Amadeus said "several key partners" in its NDC-X program use the NDC-enabled Selling Platform Connect and that the platform will deploy gradually over the coming months. Flight Centre Travel Group and its business travel-focused division, FCM Travel Solutions, worked with Amadeus on the product. Nicola Ping, Flight Centre/FCM manager of air content and distribution for EMEA, said: "While it gives our consultants access to NDC content, it doesn't cause any disruptions to their typical business processes, as they are still booking in a familiar technology environment. It simply gives us access to more options, all in one place, to personalize the booking experience for our customers."
Serko Provides Qantas NDC Bookings
In other NDC progress this week, Serko's Zeno travel management tool now provides end-to-end NDC booking capability through the Qantas Distribution Platform. The connection means users can access Qantas fares in Zeno through either global distribution system connections or through the direct Qantas platform. The fares appear through a user interface via integration with travel management company mid-office system Tramada. Tramada country manager for Australia and New Zealand Susan Enners said the integration "will bring NDC bookings to life for the majority of Australian and New Zealand TMCs."