BTN Op-Eds

Touchless Tech Will Build Traveler ConfidenceBy Amadeus Head of Customer Solutions, Americas, Jay Richmond

When I think back to traveling for business at this time last year, hand sanitizer, personal space and the option of video calls versus a plane ride... KEEP READING

Expect Digital Health Passports to Raise Equity ConcernsBy Elizabeth West

At the beginning of the Covid-19 pandemic, BTN held a number of buyer-only forums that provided participants with a platform for dialogue unperturbed by... KEEP READING

Miserable Telecommuters to Provide an Industry LifelineBy Chris Davis

Human resources directors the world over face quite the challenge in preparing their workforces for a return to their offices, whatever that may look... KEEP READING

Business Travel Has Peaked. Here's Our Future.By tClara founder Scott Gillespie

There is no joy in recognizing that business travel has peaked and that our industry will never return to its pre-Covid level. Like it or not, there are... KEEP READING

Tips and Takeaways for Virtual Events in 2021By Cvent SVP and chief marketing officer Patrick Smith

The ongoing Covid-19 pandemic has forced us to relocate our professional and personal lives into online meeting rooms and other virtual... KEEP READING

2021: A (Covid) Case OdysseyBy FCM Travel Solutions director of technical solutions Peter Psaltakis

Despite the industry's efforts to increase cleanliness and consumer confidence, travelers cannot truly escape the virus until society achieves the CDC's... KEEP READING

Assessing the Near-Term Future of Airline BookingBy PROS chief AI officer Michael Wu

About eight months ago, AI-based data intelligence firm PROS assembled a Covid Taskforce to help airline customers cope with the pandemic. By combining... KEEP READING

The Path to Purposeful TravelBy Festive Road managing partner Caroline Strachan

In a column for BTN in May 2020, I shared this line: "They say you don't truly know the value of something until it's no longer there. Well, the ability... KEEP READING

Transforming the Business Travel IndustryBy Deem CEO John Rizzo

It's become pretty clear to me that humans don't evolve and transform unless confronted with a crisis so extreme that we have no choice but to break... KEEP READING

Adapting Technology for the New NormalBy Coupa Software Product Management VP Valerie Layman

The impact of the Covid-19 pandemic on corporate travel has been seismic, to say the least. The landscape has shifted suddenly and the ecosystem—more... KEEP READING

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