BTN Op-Eds

I know I am not the only one looking to the next few months with a keen eye. People are wondering how our country will change or if it will change at... KEEP READING

2017 will see data strategy emerge as a foundational priority for both corporate travel managers and the travel management companies they work with: How... KEEP READING

When I was a child, my career aspiration was to be a teacher or a preacher. I knew from a young age that I simply wanted to help people. From my days as... KEEP READING

It has been interesting to watch the major hotel companies’ recent attempt to shift bookings to their direct on-line channels by incentivizing members... KEEP READING

An executive at your company is traveling in Europe when a terrorist attack occurs near her location. You know where she is, based on a GPS-enabled... KEEP READING

Long security checkpoint lines are not only tedious; they also may be dangerous for business travelers. While authorities have strengthened security to... KEEP READING

Hoteliers have some worries. U.S. occupancy, while high, is stalling in growth. First-quarter earnings were lackluster thanks to slow U.S. business... KEEP READING

Today's travel manager faces a more variable role than travel managers of days past. They can navigate and institute a list of preferred hotels and... KEEP READING

It's a bit awkward, isn't it? To be back where we were five months ago. Marriott International is buying Starwood Hotels & Resorts. It's as true now as... KEEP READING

In my predictions for 2016, I forecasted the continuation of large hotel corporation mergers and acquisitions. According to industry buzz, it looks like... KEEP READING