BTN Op-Eds

Ground Transport Should Cut Faucet on Drip-PricingBy Blacklane chief revenue officer Sascha Meskendahl

July lawsuits against two hotel chains renewed focus on "drip pricing." This occurs when guests search for hotel rooms and first see only room rates. A... KEEP READING

Midsize Hotel Programs: Strike the Right Balance in a Changing LandscapeBy Hotel Connex VP David Marcus

Travel buyers with small and medium-sized programs have more choices than ever in finding discounts and special pricing for hotels. Sadly, it has not... KEEP READING

Does Your Company's Benefits Plan Adequately Cover Employees Traveling Abroad?By Corporate Synergies account manager Julia Byrne

Traditional medical insurance coverage extends to employees who travel abroad for work occasionally. But employees taking on humanitarian efforts in... KEEP READING

Facial Recognition May Become Our PassportsBy Oliver Oyman transportation & services practice & its pricing, sales & marketing practice principal Alex Hill & World Travel & Tourism Council VP of industry affairs Helena Bononi

If flying domestically in the U.S., a traveler needs a driver's license or acceptable photo ID. Internationally, he or she needs a passport. Passengers... KEEP READING

How AI Reconciles the Needs of Businesses & Their TravelersBy SAP Concur SVP of product strategy A.G. Lambert

A longstanding conundrum in corporate travel programs is how to balance business priorities like saving money while still catering to employees' needs... KEEP READING

Travel Risk Management Still Requires Human IntelligenceBy Riskline Americas operations manager Suzanne Sangiovese

"The rise of artificial intelligence is likely to extend ... job destruction deep into the middle classes, with only the most caring, creative or... KEEP READING

What Makes for a Great Hotel Program? It's in the DataBy Tripbam CEO Steve Reynolds

As the hotel technology provider to hundreds of large, medium and small corporations, we get a unique perspective into what makes for a good hotel... KEEP READING

Travel Growth Projections Will Overwhelm Current Customs & Border Infrastructure

The International Air Transport Association has passed a resolution calling for quicker implementation of the One ID concept, in which passengers... KEEP READING

We Need to Talk About OTAsBy Festive Road managing partner Caroline Strachan

I'm going to say this out loud. We, the business travel community, are letting the online travel agencies gain an even more dominant position in the... KEEP READING

Facial Recognition Tech in Airports: What Travelers Need to KnowBy ProPrivacy digital privacy expert Ray Walsh

While using biometric systems like Clear to board flights without queuing might seem like a win for convenience, the technology raises concerns among... KEEP READING

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