effective immediately. Glenn since 2011 had been president of American Express Global Commercial Services, which encompasses commercial cards and business travel. It is unclear how Amex would structure the GCS unit should a new American Express Global Business Travel company emerge as planned from a
joint venture agreement in the works with private investment firm Certares. An Amex spokesperson said that Glenn will be "continuing in this role upon closing of the joint venture transaction, which is expected to be in the second quarter of this year." Glenn replaces Kim Goodman, who last month
stepped down as president of the Amex business travel operation. The spokesperson also noted that Susan Sobbott will lead Amex's Global Corporate Payments unit. Sobbott has been president of the company's Open small business program.