In the face of increasing regional competition from Newark International Airport and from gateway airports across the country, John F. Kennedy Airport continues to make expensive improvements aimed

Defining event integrity can be challenging when an event manager's calendar is overwhelmed and event orchestration has become formulaic. As the global economy impacts events and their use as a...

Lost Room Availability? By Maria P. VallejoGuaranteed last-room availablity of negotiated corporate rates, once the most prized of all corporate amenities, is rapidly becoming another

Sheraton's Steve Powell By Linda HumphreyEdging closer to an industry standard, early-departure fees are spreading from Hyatt and Westin to Hilton and to tryouts at Inter-Continental, Renaissance

Claiming an industry first, Northwest Airlines today announced new online capabilities, allowing electronic-ticketed passengers to change their reservation and exchange tickets.

Data Deluge To Drive Deals By Lynn Woods Booking a sedan used to be a haphazard process, for which the boss' secretary made the arrangements and bills were paid without anybody

Low-Cost Booking Software By Cheryl Rosen Dallas - Even as the mega-agencies and computer reservations systems prepare for rollouts of large-scale automated booking systems, a relatively new

BTN would like to correct the following errors and omissions in the 1997 Black Book (BTN, Dec. 9, 1996):Lakeway Inn should have been listed under Conference Centers instead of Hotels.In Consultants,

Majors Match, Buyers SaveLow-Fare Airlines: Second Of Three Parts By David Jonas As low-fare carriers continue to tout the benefits of meaningful competition against the majors and draw more

In a recent American Expresss poll of corporate customers, 10 percent said they already are testing an automated booking system, 69 percent plan to implement one this year and 18 percent plan to