Across the payment industry, providers in recent months have aligned with new partners to extend their traditional functionality and satisfy corporate demand for more transparency. In addition to...

Meetings by their nature involve considerable collection and management of personal information. New data privacy and protection laws require those who collect to have a plan to protect--as well as...

Guest satisfaction levels with North American hotel services and facilities are at the lowest point in the past seven years, according to J.D. Power and Associates' 2012 North America Hotel Guest...

Industry Groups Standardizing Data OTA To Begin Testing Computer Language, NBTA Implements Universal Openness By Barbara Cook and Cheryl Rosen The need for computer systems

Low-Cost Sun Country Revives Twin Cities Competition By David Jonas The advertised relaunch this month of Sun Country Airlines is a significant step forward for a modest low-fare carrier just two

Four years after implementing the "Cinderella story of strategic meetings" management programs, Bank of America in 2005 detected a flaw: Instead of following the established sourcing path, a 30-person...

PKF Hospitality Research lowered its 2008 projected revenue per available room in light of recessionary concerns . "With the demand for hotel rooms lagging the supply of new inventory," the...

European Commission vice president Franco Frattini has written to the U.S. government demanding an explanation of its Automated Targeting System, which clandestinely has been screening information on...

Midwest Scores Big, Others Further Down In Rankings By David Jonas Scoring significantly higher than a year ago, Midwest Express Airlines topped the other smaller carriers in the survey and

Commerce To Tap Industry Leaders To Tout USA