Eight months into a program that cuts its costs in half by using a 40-seat call center in the Philippines, Casto Travel of Santa Clara, Calif., soon will market offshore fulfillment to other travel...

The National Business Travel Association restructured staffing, including some layoffs. The group declined to confirm how many executive office employees were let go, or who they were. According to a...

U.S. airlines, corporate travel distribution companies and analysts in the past few weeks have pointed to promising demand trends that suggest the beginning of a modest recovery in business traffic....

Delta hosted corporate and agency customers at its Insights conference in New York this week to update them on its initiatives over the coming years. Here are highlights: "Seamless connectivity" across...

Cornerstone Information Systems launched free crisis management reporting for users of its iBank data management solution bit.ly/djTZqO . Crisis management reporting queries global distribution systems...

For six years, Universal Air Travel Plan president and CEO Ralph Kaiser has worked to add hotels and rental cars to its merchant network. What began with a partnership with LaQuinta Inn & Suites in 2010...

Business Travel News is preparing to create its 20th annual list of the 25 executives who, in our view, had the greatest influence on the business travel industry in the preceding year. As editors draw...

Stevens Travel, a New York-based agency that reported $50 million in 2001 Airlines Reporting Corp. volume, is working with clients to put the finishing touches on a new travel portal that can be...

Some online booking tools in the past two years have vastly expanded their global footprints as they add content, develop new language versions, adapt to local currencies, feed into travel management...

Changing technology needs for meetings create a new task for policy and compliance managers