FCM's mobile travel assistant, SAM, has integrated with artificial intelligence startup 30SecondsToFly's chatbot, Claire, according to FCM. FCM is piloting an AI-enhanced self-booking air and lodging...

By providing more data feeds into Concur Risk Messaging and by partnering with international insurance and medical assistance firm HX Global, the T&E management provider is poised to compete more with...

2016 Business Travel Buyers Handbook, BTN Handbook 2016

Direct Travel acquired Chicago-based Best Travel & Tours, which deals in corporate, leisure and group travel and has $207 million in total sales volume. Terms of the deal were not disclosed. Direct...

Delta Air Lines' Delta Business will debut a revamped platform in 2025 for corporates and in 2026 for travel agencies, replacing Delta Professional. It features improved navigation, a smart search...

Managing travel today is an exercise in balance. A well-managed program must balance cost containment with traveler satisfaction, the importance of traveler compliance with ensuring the ability to be...

Anvil, Drum Cussac and Jesi will use Traxo Capture email-parsing technology to aggregate off-channel bookings and thus travelers' locations. Anvil will embed the feature in its Employee Travel...

A well-crafted policy should serve as the foundation upon which a strong travel program is built. While each travel and expense policy must reflect the specific goals and culture of an organization, the...

BWH Hotels CEO Larry Cuculic discussed the company's focus on supporting hotels and driving revenue amidst economic uncertainty, noting success in leisure travel and resilience from small and medium...

BTN's wordplay game - business travel style. Start with your favorite acronym and go from there.