Average airfares this year have done nothing but rise, and the industry consensus is that the trajectory will continue through the fall, winter and throughout 2009 leaving companies, even those...

Following a Valentine's Day massacre of a storm that caused delays and cancellations affecting more than 100,000 customers, JetBlue Airways last month issued what it calls its Customer Bill of Rights...

FONT SIZE="+3" Amex Outlines Strategy: New Cards, More Service By Cheryl Rosen New York - In a year in which traditional travel ties begin to yield to the tug of technology, American Express

Transient hotel bookings made through global distribution systems rose 2.2 percent year over year during the second quarter, according to the TravelClick North American Distribution Review.

Much as hotel companies have implemented extended cancellation and change policies in response to the coronavirus outbreak, many also have altered their loyalty program policies, at least temporarily....

A letter from Hyatt Hotels Corp.'s global head of sales and revenue Jack Horne announcing the hotel company's decision to cut meetings commissions from 10 percent to 7 percent landed more like a feather...

With new meeting space, a new conference hotel and the same strategic location that caused it to be chosen as Florida's capital more than a century ago, Tallahassee's group travel industry is on the

Groupize introduces Expert Assist, Convene gets funding and Etouches rebrands.

Washington Opera To Get New, Improved Facility By Barbara Cook Washington, D.C. - If time allows, business travelers soon will be able to take a cultural side trip when they visit the nation's