TRX Unveils EnCoRRe For Smaller Agencies

Citing an opportunity for cost savings within the small and midsize agency market, TRX Inc. today introduced a more basic line of its EnCoRRe service bureau designed for such agencies. According to a TRX statement, the new EnCoRRe Xpress and EnCoRRe Xpress Pro services focus on "itinerary improvement," performing automated tests on every travel reservation processed and offering automated ticketing, detailed pre-trip reporting, improved traveler notification via automated e-mail response and online access to itinerary and receipt information.

TRX has signed several travel management companies for the new product, including Atlanta-based Age of Travel, which has $13 million in annual corporate bookings.

"The lack of a standard on our end prevented us from bringing our formula for working with the megas to the small and midsize market," TRX executive vice president.Steve Reynolds told Business Travel News. "Now, the standard is in Xpress. Using our customer relationship management application, they can make requests and if it's within our standard, there is no charge. This enables these agencies to offer low-cost fulfillment."