At BTN's 2016
Travel Manager of the Year reception in Denver, in the midst of the annual
Global Business Travel Association conference, BTN recognized Salesforce senior manager of global travel Dorian
Stonie as its 2016 Travel Manager of the Year for pursuing an "open"
travel program that goes beyond expanding the booking channel. His vision in
opening the full value of his travelers to preferred suppliers is transforming
the supplier relationship, extending benefits to employees in their personal
travel and increasing compliance to the program overall. In pioneering
relationships with emerging sharing economy suppliers, he has pushed them to
create new products for managed travel and opened new possibilities for managed
travel buyers at large.
BTN named PricewaterhouseCoopers
travel management director Lauren Lee a Best Practitioner for 2016. She has
transformed the business travel experience for travelers within her program. By
implementing better mobile tools, adjusting policy to include the purchase of TSA
Precheck and U.S. Customs' Global Entry, adjusting travel management company service
hours to better match travelers' realities and working with her agency to open
multiple communication channels, Lee reduced the time travelers devote to
business travel logistics and ultimately returned personal time and
productivity to the traveler.
BTN also recognized Cardinal Health senior manager
of global travel and meetings management Jill Huffman as a Best Practitioner.
She built a travel data analytics tool from an accounts payable data tool,
which allowed her, among other insights, to dive deep into hotel compliance,
implement a new hotel program and automate weekly reports that identify all
compliant bookings, all instances of rate discrepancies among preferreds and
all noncompliant travelers. The tool also automates emails to noncompliant
travelers to request that they change their hotels. The initiative took her
hotel compliance rates from 26 percent to 86 percent.