BTN Expert Q&A

Two new types of Amtrak trains—Acela and the newly announced Airo, set to debut in 2026—are on the way to enhance the national rail provider's customer experience, particularly for business travelers. The VP of Amtrak's Northeast Corridor Service Line, Jina Sanone, spoke with BTN senior editor Donna M. Airoldi recently about... Keep Reading

Furnished apartment rental provider Blueground is increasing its focus on the business travel market through its Blueground for Business program, which offers business travelers dedicated service and urban property networks. BTN's Angelique Platas spoke with Blueground co-founder and CEO Alex Chatzieleftheriou about the... Keep Reading

FCM and Corporate Traveler parent company Flight Centre Travel Group has reported a year of growth and acquisitions. The group's chief experience officer, John Morhous, spoke with BTN's Michael B. Baker to provide an operational update and a hint toward future areas of investment.  ... Keep Reading

Meetings and event platform Bizzabo is adding functionality from its acquired companies, this month launching new wearable technology for attendees. BTN's Angelique Platas spoke with Bizzabo co-founder and CEO Eran Ben-Shushan to discuss the company's plans and the industry's outlook through the end of the year and... Keep Reading

When Alex Zoghlin took the reins of ATPCO as CEO in January 2021, he set a goal of simplifying processes at the company. Has he succeeded? BTN's Donna M. Airoldi recently spoke with Zoghlin about his tenure and ARC's new airline order posting solution.... Keep Reading

Travel management companies World Travel and Clarity Business Travel in October announced that they had created a new joint venture the companies said would be capable of servicing clients with global needs on a single technology platform. Clarity CEO and One Global chair Pat McDonagh and World Travel EVP of business... Keep Reading

Earlier this year, business spend management platform Coupa launched its new travel booking module. Built from its acquisition of travel booking platform Pana, Coupa designed its travel platform not to sell as a standalone product but to offer as a tool integrated with its payment and expense platforms. Coupa VP of product... Keep Reading

Data science startup Cerebri AI in recent months has launched a new corporate travel solutions platform, which it says can track travel program costs, make trip cost predictions and provide analytics and predictions around companies' environmental, social and governance needs. Co-founder and CEO Jean Belanger recently spoke... Keep Reading

The Global Business Travel Association unveiled a new brand at its annual convention in August, a sign of renewal as the industry emerges from the pandemic shutdown and as the organization works to rebuild its industry leadership and advocacy. CEO Suzanne Neufang following the convention spoke with BTN editorial director... Keep Reading

Lufthansa Group’s Frank Naeve on July 1 began his new position of SVP of global markets and stations, which includes global sales, after serving as VP of passenger sales for the Americas for the German company.... Keep Reading